InSider

Online InSights

The latest issue of my InSights reports “Trends in Online Business and Online Strategies” examines ICMIF members’ online strategies and asks the all-important management questions which will help our members match their strategies with customer expectations, internal capabilities and the competitive environment.

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Falling returns on investments, the rising incidence of natural catastrophes, downward pressure on premiums: these are all factors which have led many organisations to manage purely for the short term and as a result lose sight of long-term organisational goals. Future-protecting your organisation whilst surviving tough current economic conditions is, it would seem, one of our industry’s greatest management challenges.

Faye Lageu on April 20, 2012: Smartbox Technology

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“This month’s InSights looks at the latest developments in the usage of telematics, or “smartboxes” to enhance the competitiveness of motor insurers, crossing a range of strategic objectives.”

Faye Lageu on March 8, 2012: Values-based Online Marketing

Values-based online marketing

I’ll be sharing the key conclusions from a new series of short papers, ‘ICMIF InSights’. These are topical, short papers, aimed at busy decision-makers like you.