Recent use cases highlight the huge transformative potential that artificial intelligence (AI) could have on the insurance industry. However, despite examples of how AI is delivering benefits today and the opportunities for the insurance value chain in the near future,...

Climate change presents an unprecedented challenge for business, insurers and governments, making the task of adapting and building resilience appear insurmountable. But the tools already exist — what’s needed is to integrate them into a joined-up strategy. The terms climate...

Benenden Health’s (UK) strategic transformation in marketing and brand awareness represents a significant shift from traditional perceptions of marketing as a secondary, aesthetic-focused function to a central, strategic driver of business growth. Initially challenged by inconsistent investment and undervaluation, the...

In this CEO interview, Julián García, Executive Director, ADIRA, and Mónica Spadavecchia, General Manager, AACMS, the two co-hosts of the ICMIF Biennial Conference, which will take place in Argentina in November 2024, discuss the political and regulatory landscape in their...

In the first in a series of interviews with CEOs from ICMIF member organisations, Rob Wesseling, President and CEO of Co-operators (Canada) and Chair of ICMIF, shares his perspectives on the power of purpose-driven organisations and the significance of cooperative...

Artificial intelligence (AI) has emerged as a promising avenue for insurers to amplify the returns on their technological investments and expedite their modernisation endeavours. The capability to implement generative AI functionalities, while minimising investment and disruption in live claims processes,...

Insurers are embracing Generative Artificial Intelligence (GenAI) to automate tasks, personalize services, and gain insights across various business functions. Initial deployments focus on lower-risk areas like actuarial, claims, IT, marketing, and finance. However, the widespread adoption of GenAI presents unique...

Cornish Mutual (UK) is committed to the holistic well-being of its staff, beyond traditional benefits. It fosters a nurturing environment where mental health support, flexible working arrangements, and a culture of appreciation are paramount. This dedication not only honours its...

In the landscape of contemporary business, the emphasis on employee wellness has emerged as a key component of corporate strategy, recognising its vital role in nurturing a workforce that is productive, engaged, and content. PPS (South Africa) is increasingly investing...

EY’s Global Insurance Outlook focuses on three issues that are driving the strategic agenda in markets around the world: preparing for the transformative impact of AI; a spotlight on delivering societal value; and ever-changing customer needs and blurring industry lines....

Insurers have been recognised as important players for sustainable finance due to their investment products and services. The European co-legislators has adopted a number of rules which apply to insurers. Catherine Hock, SVP International Relations, ICMIF, explores how the Corporate...

R&V (Germany) has embarked on a comprehensive initiative to align with the Corporate Sustainability Reporting Directive (CSRD). The company initiated its CSRD compliance journey with an extensive materiality analysis. Although this process was more time-consuming than initially expected, it proved...

NAMIC has partnered with Guy Carpenter to model the impact of potential risk scenarios on the US mutual insurance industry. In 2023, property insurers faced a record number of catastrophic weather events. However, higher primary rate levels along with expected...

In every advance or transformation of the global economy, from agriculture to the industrial revolution and international trade, insurance has played a pivotal role in enabling investment and capital flows. The transition to a net-zero emissions economy is the economic...

Climate change is leading to increased flood risk around the world. But governments wanting to prepare their populations face a challenge in quantifying this risk, because historical data on the severity and frequency of flood risks may not be a...

In this CEO interview, Fumio Yanai, President of Zenkyoren (Japan) discusses how Zenkyoren is adapting to meet the needs of its members in the face of extreme weather events and climate related disasters, how technology is influencing the cooperative insurer,...

Climate change presents an unprecedented challenge for business, insurers and governments, making the task of adapting and building resilience appear insurmountable. But the tools already exist — what’s needed is to integrate them into a joined-up strategy. The terms climate...