Mutual Leadership: Adapting to a Complex World – An ICMIF online course (October event)

Vertical Tabs

Event details
United Kingdom
Tuesday, 6 October 2020 to Tuesday, 27 October 2020

Where: Online

When: Twice-weekly (Tuesdays and Thursday) from Tuesday 6 October to Tuesday 27 October inclusive.  

Two concurrent courses will run during these dates with different times to accommodate different time zones:

  • Orange group: 09.00 to 11.00 (BST*)
  • Blue group: 14.00 to 16.00 (BST*) 

Participants will typically be expected to stay in their chosen group for the duration of the course. 

Duration: The duration of each course is around 18 hours, which includes seven two-hour sessions and approximately four additional hours for preparation and review time.

“I liked that the sessions were spaced out over three weeks, it gave me additional time to reflect on the content and helped me to see how elements of the course could be applied to real work situations.”  

North American participant, June course

Equip your existing and emerging leaders with the tools and mindsets to help your organisation adapt to a changing world

ICMIF member organisations report that despite all the challenges this year, new ways have been found to create value for their member policyholders. At ICMIF, we have also sought to find new ways to support our members as we all adapt to the significant changes that are taking place in our insurance markets, workplaces and communities. 

To satisfy demand from members we are creating a range of online learning and networking products that people would normally only experience at our face-to-face events, such as the highly regarded ICMIF Advanced Management Course. The first transformation of an ICMIF learning product is a new online course which has been successfully piloted and is now being made available to all ICMIF members.

“It is very difficult to recreate the same dynamic environment as in face-to-face courses, but you did an amazing job. I’m very happy with this course because the sessions were very interesting and dynamic, entirely different to other online courses I’ve taken.” 

South American participant, June course

Click here to download the course brochure.


Those that took part in the pilot course have praised the impact of the Mutual Leadership: Adapting to a Complex World course that features engaging, live, online presentations that translate insights from behavioural economics into easy to apply approaches for people. The tools transform the ways in which individuals and teams make sense of complex situations. The course provides extended discussion opportunities with peers from around the globe who are facing similar challenges expressed in different contexts. 

This page provides details on the first course dates for October 2020. Dates for a November 2020 course have also now been released, with further dates to be announced shortly, for information on the November course please click here. As a gesture of support to our members in these challenging times, we are delighted to be able to to offer one free place per member organisation and a discounted fee for all subsequent places from each company for the remainder of 2020. 

For more information please contact Mike Ashurst

Who should attend?

This course is for employees of cooperative and mutual insurers who are increasingly:

  • Leading others (formally and informally)
  • Tackling complex situations
  • Collaborating across cultures

Participants of the Mutual Leadership course will include a mix of technical insurance and non-technical people, reflecting the typical make-up of a mutual/cooperative insurer.

Participants must be comfortable holding strategic conversations in English.

Benefits of the course

Participants on the course will:

  • Learn the essential frameworks, mental models and tools that ICMIF members praise for transforming agility in complex situations
  • Explore the learning and current challenges with peers to personalise the insights and translate them into near-term value
  • Network with a global peer group to develop the habit of mutual support and collaboration 

“The pre- and post-event materials were of excellent quality. I really loved the content and the delivery. The energy of the facilitator really came through.”

European participant, June course

 “What I found so great was I learned something which I could use straight away. Within days I was able to change my team’s approach and get a better result.”

European participant, June course

“Though we are from different parts of the world, the problems we are facing are not that different and there is great value in talking with each other.” 

African participant, June course

Course fee

Fee: For 2020 only, we will offer one free place per member organisation and a discounted fee of GBP 600 for subsequent places. From 2021, the course fee will revert to GBP 1,000 per person. 

Register now

Register here for the 9.00 – 11.00 BST* sessions (Orange group)

Register here for the 14.00 - 16.00 BST* sessions (Blue group)

For additional information on the course and its content, please download the brochure or contact Mike Ashurst

“The learning journey has been an amazing one, the way the course was structured, the communication, the collaboration and networking opportunities you created for us. You apply all the principles that you are teaching us throughout the course, which is really good because you are embedding the knowledge while teaching us the theory.” 

African participant, June course


* Please note that the last session on Tuesday 27 October will be GMT (not BST)