Latest News

Monday, 08 October 2012

NTUC Income has unveiled another stage in their customer-centric Orange Revolution programme which they have called Orange Speak and which aims to ensure that customer contracts are written in plain English and therefore easily understood.

The Orange Revolution was launched a year ago on 19 October 2011 and at that time NTUC Income made a commitment to identify and resolve the major issues people have when dealing with their insurance company.

Using “Honest Insurance” as the underlying philosophy of their strategic “Orange” projects, NTUC Income hopes to raise industry standards and practices and overcome the negative image...

Friday, 05 October 2012

Children at primary schools in the South West region of the UK can now learn about country life and farm safety with the help of rural mutual insurance firm Cornish Mutual. The 'FarmSafe' initiative was launched by ICMIF member Cornish Mutual to raise awareness of health and safety issues and reduce the number of deaths and injuries on farms in the area.

A recent example of this was on Monday 1 October when around 360 pupils at Stanley Green School in Dorset took part in a special 'FarmSafe' assembly which was delivered by farm safety expert and qualified teacher Jason Cole.

Through a lively presentation, and with the help...

Wednesday, 03 October 2012

ClimateWise is a global leadership group which works to help the insurance industry respond to climate change. It carries out valuable work in areas such as sustainable claims management. ClimateWise recently signed a communications partnership agreement with ICMIF, which means that ICMIF will be sharing news with its members about the work of ClimateWise.

ClimateWise holds an annual Summit for its members and selected guests and this year it has extended an invitation to the Summit to ICMIF members who are keen to learn more about the latest trends in climate change risk. This event will provide a good opportunity for ICMIF...

Monday, 01 October 2012

Leading UK mutual and ICMIF member, Benenden Healthcare Society, recently addressed the issue of organ donation in the UK in its latest WebTV show.

The show was first broadcast on Tuesday, September 18, and brought together two leading experts to discuss whether the UK should adopt an ‘opt-in’ or ‘opt-out’ system of organ donation.

Lawrence Christensen, Head of Communications & Strategy at Benenden Healthcare said: “Three people die every day in the UK while awaiting an organ transplant and to tackle the problem the government is reviewing how donation works.

“A donor currently has to make it known that their...

Friday, 28 September 2012

The positive contribution of mutuals to the Australian financial services industry has been highlighted this week with the presentation of prestigious industry awards at Mutuals 2012, the Abacus and AM Institute (Australasian Mutuals Institute) Convention.

The theme for the convention was “Opportunity to Action” and the event attracted over 1,000 attendees who enjoyed a full program of expert commentators and industry leaders as well as some great social events.

In the award ceremony mutual organisations including Community First Credit Union, bankmecu and Teachers Mutual Bank were recognised for their contribution in the...

Tuesday, 25 September 2012

The International Co-operative Alliance (ICA) has announced the launch of its official book, Building a Better World: 100 stories of co-operation, in commemoration of the United Nations International Year of Cooperatives. The book contains 100 stories about cooperatives around the globe and will be of interest to readers both during this special year and into what is being called the “Co-operative Decade”.

In a recent blog by Chuck Gould of the ICA he talks about plans to extend the international year into an international cooperative decade. During the course of this year the ICA has been consulting with leading cooperative...

Friday, 21 September 2012

The diverse social media platform Facebook has, in recent years, become a popular business channel for many organizations seeking to interact with their customers. As part of our 90th anniversary celebrations ICMIF has taken the opportunity to utilise the many features of Facebook to interact with our members further and we are delighted to announce the new ICMIF Facebook page.

The idea for the Facebook page came from discussions here at ICMIF on how to celebrate the milestone of reaching 90 years of providing service to our cooperative and mutual members around the globe. Initial milestones from ICMIF’s history have been added...

Wednesday, 19 September 2012

Supporting Member, A.M. Best, has recently shared with ICMIF a special report and one of their articles both of which focus on the mutual insurance sector.

The report, Addressing Structural Differences In the Rating Process, examines the mutual insurance sector’s performance in the United States market. Though the report is only based on United States mutuals it will be of interest to the mutual sector in other parts of the world also. The report uses US data for the analysis and has some interesting issues that any mutual or cooperative organisation will be interested in looking closely at.

The report states that the...

Friday, 14 September 2012

The ICMIF/Americas Annual Conference will take place from November 14-16, 2012 in Buenos Aires, Argentina. The theme of this year's conference is A New Era for Cooperative and Mutual Insurance and is a perfect opportunity for CEOs, board members and senior staff of ICMIF members in the Americas region to learn about the successes and latest trends in the cooperative/mutual insurance industry.

Those wishing to attend the conference should note that the deadline for hotel reservations is now Friday, October 12. After this time all rooms in the ICMIF reservation block will be released.

The main venue for the conference will be...

Tuesday, 11 September 2012

On September 5 ICMIF Supporting Member A.M. Best ran a webinar on State of Global Reinsurance. Market analysts and market participants met in a special one-hour webinar. The discussion focused on developments among the world’s reinsurance markets and selected highlights from A.M. Best’s special report on the global reinsurance market were shared. The report also ranks the world’s largest reinsurers. The webinar was part of a week-long series of activities by A.M. Best highlighting the global reinsurance sector.

The webinar panel included:

Robert DeRose, Vice President, A.M. Best Company Greg Reisner, Senior Financial Analyst,...