Spain

Due for publication at the end of August 2011, “Capital and the Debt Trap - Learning from Cooperatives in the Global Crisis” investigates and explains how four specific cooperative organisations have survived the current financial crisis and have kept generating wealth. It achieves this through four case studies and looks at how many people have fallen into a trap of linking the financial...

Spanish member Seguros Lagun Aro has received an award for having the best customer service in the Spanish Insurance industry. The prestigious award was handed out by the Spanish Association of Experts in Customer Contact Centers (AEECCC) and recognises outstanding customer service in the Spanish insurance industry. In such a highly competitive industry Seguros Lagun Aro's reputation for...

Voice is ICMIF's quarterly magazine, containing stories and news embracing the sector as well as in-depth interviews with chief executives.

From this issue:

The manifesto is the initiative of Mutuo, a research and lobbying think-tank which works with British mutual and cooperative insurers, building societies (mortgage savings institutions), consumer coops and other...

The mutual market share at the end of 2006 was 23.9% showing a slight decrease from 2005 of 24.7%. Of the largest ten insurance countries, representing 78% of the world market, five of them have over 25% of their markets in mutual and cooperative businesses, namely, Germany 41%, France, 40%, Japan 36%, USA 30% and Spain 29%.

The global market share for non-life business was 28.0% (up...