Case study
In this CEO interview, Nick Turner, Group Chief Executive Officer of NFU Mutual (UK) is interviewed by Sara Western, HR Strategy Manager & Executive Assistant, NFU Mutual (UK), on behalf of ICMIF. Sara has been involved in many of ICMIF’s Young Leader events and services for a number of years and has, until very recently, also been a member of the ICMIF Young Leader Committee.
In the interview, Nick discusses how the mutual model benefits his organisation, his pride in the excellent customer and member experience that NFU Mutual provides, and how it fosters an award-winning work environment. He also shares his thoughts on the value of ICMIF membership for his organisation and passes on some excellent advice for aspiring leaders at mutual/cooperative insurers.
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