Chair: Hilde Vernaillen, Chair of the Management Committee, P&V (Belgium)
Hilde Vernaillen has been working in the financial services industry for more than twenty years and is a committed defender of the mutual/cooperative business model in insurance. She is a regular conference speaker on various subjects of insurance, mutual and cooperative business.
Hilde was appointed as CEO of P&V Insurance and VIVIUM in 2011 after twenty years in the P&V Group, first in the bank and later on in the insurance companies.
Since October 2016, she has been Chair of ICMIF and has served on the ICMIF Board since 2011. She was also President of AMICE (Association of Mutual Insurers and Insurance Cooperatives in Europe) between June 2013 and June 2016. She is a member of the Board of Directors of Euresa, a collaborative and networking tool between 13 European mutual and cooperative insurance companies, and President of the Board of Directors of Febecoop which promotes and defends the co-operative model at regional, federal, European and international level.
Furthermore, she is President of the Board and the Executive Committee of the Belgian insurance association (Assuralia), and several other organisations in Belgium and other European countries.
Vice Chair: Chris Black, Chief Executive, FMG (New Zealand)
In both his personal and professional life, FMG’s Chief Executive Chris Black treats risk as a necessary and positive ingredient for achievement. Given the importance of the agricultural sector to NZ Inc., he feels the role FMG plays as a mutual in providing advice to help rurally minded people and businesses in New Zealand take risks in order to grow and fulfil their aspirations is very important. Chris joined FMG in 2008 and is driven by its purpose to give rural New Zealand a better deal and its vision to help build strong and prosperous rural communities.
As an Otago University and Victoria University graduate, Chris held many varied and senior roles within the finance and banking sectors, including time with international firms such as Citibank, SG Warburg and NAB, before joining FMG. At an industry level, Chris is the immediate past-President of the Insurance Council of NZ (ICNZ) and is also on the Board of ICMIF and AOA. Last year he was awarded the Australian & New Zealand Institute of Insurance & Finance (ANZIIF) “New Zealand Insurance Leader of the Year”.
Vice Chair: Izak Smit, Group Chief Executive Officer of the Professional Provident Society (PPS), (South Africa)
Izak Smit has been the Group Chief Executive Officer of the Professional Provident Society (PPS) in South Africa since July 2016. He holds B Com Honors degrees from Stellenbosch University (1991, Actuarial Statistics) and from Pretoria University (2002, Economics) and is a Fellow of the Actuarial Society of South Africa (1996). He completed a Post Graduate Diploma in Strategy and Innovation (University of Oxford, 2013). His career spanned group benefits (Sanlam, 1993 – 1996), wealth management (Citadel, 1996 – 2005), life and general insurance (Absa, 2005 – 2011), bancassurance distribution (Absa, 2011 – 2016), and financial services general management (2016 – ).
In his current role, with the assistance of more than 1,300 colleagues, he is responsible for creating wealth, peace of mind and financial security for more than 150,000 professional clients (members) of PPS, the business that operates under the ethos of mutuality and which focuses exclusively on the professional segment in the market. The business covers the full spectrum of financial services, including sickness cover, life cover, general insurance, medical aid administration, investments, fiduciary solutions, and financial advice. He is married to Liezel and they have 2 boys. He enjoys the outdoors with his family (snow-skiing, mountaineering, surfing) and has completed the SA Ironman event 5 times.
Vice Chair: Ann Sommer, CEO, Länsförsäkringar Sak (Sweden)
Ann has a long, wide and solid experience in insurance. She began her career in 1983 as an accounting manager for Skandia International, Sweden, and was later appointed CFO of Wasa International in 1988 (both company groups were active in the reinsurance business). In 1993, Ann received her first director appointment and over time she has become a director of more and more companies within reinsurance and direct insurance, both domestic and international.
Since 2000, Ann has been CEO of the non-life insurance group “Länsförsäkringar Sak” owned by Länsförsäkringar AB. Her main responsibilities are animals insurance, health, medical / medical and accident insurance, liability, transportation, and specialty, including the responsibility for the entire Länsförsäkringar Alliance’s reinsurance programs.
Through the years, Ann has built up a vast knowledge in most areas of insurance relating to non-life insurance. After 22 years as a CEO, Ann is well versed in both earnings and balance sheets.
Ann is married to an Australian, and has three children, five horses, two dogs and a cat.
Vice Chair: Rob Wesseling, President and CEO, The Co-operators (Canada)
Since joining The Co-operators in 1997, Rob has held increasingly senior leadership roles within the group of companies, culminating with his appointment as President and CEO of The Co-operators Group Ltd on December 1, 2016. From 2007 until 2016, he was Chief Operating Officer of The Sovereign General and, in November 2011, assumed the additional role of Executive Vice President, National Property and Casualty (P&C) for all P&C operations across The Co-operators group of companies. Rob has been instrumental in leading flood resiliency efforts in Canada and engaging all levels of government, the academic community and various industries, to develop a complete solution for Canadians. In this capacity, Rob is a founding director and member of Partners for Action Advisory Board and a board member of the Institute for Catastrophic Loss Reduction.
Rob is also a board member of the International Cooperative and Mutual Insurance Federation (ICMIF), where he sits on the Executive Committee, and is a member of the Insurance Development Forum (IDF) Steering Committee. He is also a board member of the Canadian Cooperative Investment Fund and member of Smart Prosperity Leader’s Initiative. Rob holds a B.A. with distinction in Theoretical Mathematics and MSc. of Applied Statistics from the University of Guelph where he graduated in 1996. He obtained a Chartered Insurance Professional designation in 1999. Rob lives with his family in Guelph, Ontario and is an active volunteer in the local community, coaching youth sport and mentoring young athletes.
Aris Alip, Founder and Chairman, CARD MRI (The Philippines)
Dr. Jaime Aristotle Alip is the Founder of the Center for Agriculture and Rural Development Mutually Reinforcing Institutions (CARD MRI) and the 2008 Ramon Magsaysay Awardee for Public Service. He continues to chair the major institutions of CARD MRI (CARD Bank, CARD SME Bank, CMDI) and sits in all the CARD MRI boards either as a member or as an advisor. He has also been given the title of Chairman Emeritus of CARD NGO. Started in 1986, CARD MRI is now composed of 23 mutually reinforcing institutions serving 6.5 million poor families. Its microinsurance arm, CARD MBA, insures more than 26 million individuals, representing 26% of the country’s entire population. In addition, he brought CARD’s model of poverty eradication to other Southeast Asian countries by establishing a CARD presence in Vietnam, Cambodia, Laos and Indonesia.
Under Dr. Alip’s leadership, CARD MRI was also awarded the Prize for Excellence in Community Economic Development by the Southern New Hampshire University in 2007; People Power People Recognition Award by Former President Corazon C. Aquino in 2005; the Global Excellence for Microfinance by the Grameen Foundation, USA in 2003; and the Flame of Excellence Award by USAID and The Microfinance Coalition for Standards of the Philippines in 2000. Dr Alip has received numerous awards for his work in rural development and poverty eradication, the most recent of which was the prestigious Ramon V del Rosario Leadership Award for Nation Building conferred to him In July 2009.
Dr. Alip is an alumnus of the Harvard Business School, having completed the 3-year Owner/President Management (OPM) Program in 2007 and was given the Excellence Award on Strategy. He obtained his doctorate degree in Organization Development from the Southeast Asia Interdisciplinary Development Institute (SAIDI) in 2002. He received his bachelor and master’s degrees in agricultural economics/marketing from the University of the Philippines in 1978 and 1983 respectively. He also attended the Executive Program in Global Management at the Weatherhead School of Management, Case Western Reserve University (Cleveland, USA) in 1999. Dr Alip is currently an ICMIF Board member and is Chair of the ICMIF Foundation, a registered charity in England and Wales, established by ICMIF to deliver the ICMIF 5-5-5 Mutual Microinsurance Strategy.
Denis Dubois, Executive Vice-President, Wealth Management and Life and Health Insurance, Desjardins Group
President and Chief Operating Officer Desjardins Financial Security
Denis Dubois is the Executive Vice-President of Wealth Management and Life and Health Insurance. He started his career at Desjardins in 2003 in the Property and Casualty Insurance sector. He served in several senior management roles over the years. In 2016, he was appointed President and COO of Desjardins General Insurance Group and became a member of the Desjardins Group Management Committee. Denis was appointed to his current position in 2019. He is responsible for the activities of Desjardins Investments, Desjardins Global Asset Management and Desjardins Financial Security.
He is also President and COO of Desjardins Financial Security. As executive vice-president, Denis spearheads the work of over 5,000 employees across Canada who develop products and services geared to the specialized savings and life and health insurance needs of our members and clients. These employees also support the integrated distribution of these products in the caisse network and complementary networks. Denis is strongly focused on the Canadian market and the integrated distribution of financial products. He demonstrated exemplary leadership when Desjardins Group acquired State Farm’s Canadian operations in 2015. That transaction remains the largest and most complex in Desjardins history. Denis contributes to the development of the insurance industry by sitting on several boards, including the Centre de développement en assurances et services financiers (centre for insurance and financial services development), the International Cooperative and Mutual Insurance Federation (ICMIF) and Aviso Wealth Inc.
He is also involved in supporting the community through charitable causes, including fundraising campaigns for the Red Cross and United Way. A graduate of Laval University with a degree in actuarial science, Denis successfully completed the examinations and other requirements to qualify as a Fellow of the Canadian Institute of Actuaries and a Fellow of the Casualty Actuarial Society.
Klaus-Jürgen Heitmann, CEO, HUK-Coburg (Germany)
Klaus-Jürgen Heitmann has been Chairman of the Board of HUK-COBURG Insurance Group since 2017. With more than 11 million insured vehicles, HUK-COBURG is Germany’s largest motor insurer.
After his training as an insurance clerk, followed by his studies in Industrial Engineering and Management specialising in Insurance Economics, Klaus-Jürgen Heitmann launched his career at a management consulting firm in 1996. In 2003, he started working at HUK-COBURG Insurance Group and was appointed a member of the Board of Directors in the following year.
Klaus-Jürgen Heitmann is involved in association work both on a national and on an international level. Apart from his membership in the ICMIF board, he is a board member of AMICE (Association of Mutual Insurers and Insurance Cooperatives in Europe). On a national level, Klaus-Jürgen Heitmann is a board member of ARGE, the national association of mutual insurance companies, and a member of several panels of the German Insurance Association GDV e. V.
Masami Hirota, President, Kokumin Kyosai co-op (Japan)
Mr Masami Hirota is President and Chairman of the Board of Directors of Kokumin Kyosai co-op (National Federation of Workers and Consumers Kyosai Cooperatives, formerly known as Zenrosai or the National Federation of Workers and Consumers Insurance Cooperatives until 1 June 2019). Based on the cooperative principle, Kokumin Kyosai co-op provides mutual help using insurance system called “Kyosai” in Japanese for its members. It was established in 1957 and has mainly been run by trade union members as a part of the workers’ welfare movement: however, its service expands to workers and consumers in the community today.
Mr Hirota joined Hitachi, Ltd., one of the leading electronics companies in Japan. Soon he also started to serve in the trade union and held senior positions in its group unions throughout his career. He joined Kokumin Kyosai co-op as Head Director of Kanagawa prefectural office in 1998, and then became Head Director of Eastern Regional Office in 2015. In August 2019, he was elected as President of Kokumin Kyosai co-op by the General Assembly.
Hong Jae-Eun, President & CEO, NongHyup Life Insurance (Republic of Korea)
Mr. Hong Jae-Eun, the newly appointed President & CEO of Nonghyup Life Insurance, is a cooperative-based insurer who understands the structural characteristics of NongHyup Life Insurance and is considered an expert in asset management. Since joining the National Agricultural Cooperative Federation (NACF) in 1986, Mr. Hong Jae-Eun had worked for Nonghyup Bank and Nonghyup Financial Group. He has had a long career in trust business and asset management.
He served as Head of NACF Investment Products Team from 2005 and he became Team Head of Financial Management Division in 2007. After moving to Nonghyup Bank in 2012, he had served as Head of PE (Private Equity Fund) Division and General Manager of Funding Division. Prior to his inauguration as President & CEO of Nonghyup Life Insurance, Mr. Hong served as Vice President in charge of the business strategy of Nonghyup Financial Group.NongHyup Life is the biggest cooperative-based insurance company in Korea.
Janet S. Katz, Executive Vice President and Chief Executive Officer, American Agricultural Insurance Company (USA)
Janet is the Executive Vice President and Chief Executive Officer of American Agricultural Insurance Company. She was named to this position effective July 1, 2009. Janet joined American Agricultural Insurance Company as an Actuarial Trainee in 1989. Prior to becoming Executive Vice President and CEO, she held various Actuarial and Marketing positions before being appointed Sr. Vice President and Chief Operating Officer in 2007. Janet received her B.A. degree in Mathematics from the University of Chicago. Janet is a Fellow in the Casualty Actuarial Society, a member of the American Academy of Actuaries and has her CPCU and ARe designations.
She is currently serving on the United Way North-Northwest Suburban Regional Board of Directors and Executive Committee, the United Way North-Northwest Region Community Impact Steering Committee, The Institutes Board of Trustees, The Institutes Audit and Executive Committees, and the Reinsurance Association of America Board of Directors.
She and her husband, Paul, reside in Buffalo Grove, Illinois. They have two sons.
P.A. Kiriwandeniya, Chairman, SANASA Insurance Company (Sri Lanka)
Dr Kiri (as he is affectionately known) is a visionary who started SANASA from depleted thrift and credit societies and grew it to become a gigantic people’s movement with entities that compete with the giants of the private sector in Sri Lanka. His efforts have made SANASA a brand name which is considered a landmark in the local business world, and as a successful cooperative enterprise among the world’s cooperative bodies. Dr Kiri is a man whose commitment to the cooperative movement is legendary within Sri Lanka.
He began his professional career as a teacher after having obtained a Social Science Degree from Vidyodaya University and later PhD degree from Ruhuna University, he subsequently worked as the Director of Education at Sarvodaya Movement and Deputy Director of the National Heritage Programme. He is a renowned professional and holds several key positions including the Chairman of Asian Confederation of Credit Unions (ACCU); Vice Chairman of the ICMIF Asia and Oceania Association (AOA); Director, People’s Bank, Regional Development Bank (Sri Lanka); President, National Institute of Cooperative Management and National Cooperative Council of Sri Lanka; and also Chairman of the Sanasa Development Bank & People’s Bank (Sri Lanka). He is also a Council Member of the University of Sri Jayawardenapura (Sri Lanka).
He facilitates a connection between the people of Sri Lanka and the international cooperative movement. He is a perceptive observer of trends in international development circles and is able to comprehend when those trends can be honestly accommodated within the longstanding objectives of the SANASA movement. Over the years, he has earned an unsullied reputation as a spokesperson for the full range of Sri Lankan society.
Dr Kiri has been continuously engaged in community development over the last five decades. He is keen to facilitate people’s innovations, participatory research and the mobilisation of manpower by providing charity and welfare donations to help people further their own development.
Christoph Lamby, Member of the Board of Management, R+V Versicherung AG (Germany)
Dr. Christoph Lamby began his professional career at Gerling, Cologne, in 1989. From 1997 to 2000 he worked for Gerling Global Re in New York. After joining R+V Re in 2002 he became a Member of the Board of Management of R+V Versicherung AG in 2004, with responsibility for the Reinsurance Business Unit.
Dr. Lamby received his PhD at the Faculty of Economics of the University of Cologne in 1993.
Juan A. Lugo Meléndez, Chief Executive Officer and Executive President, Grupo Cooperativo Seguros Múltiples (Puerto Rico)
Current Chief Executive Officer of Grupo Cooperativo Seguros Múltiples, Juan’s professional career has been closely bound to this cooperative insurer for over 40 years ago. He holds a bachelor’s degree in Business Administration with a major in accounting from the University of Puerto Rico, Río Piedras Campus. Subsequently, he also obtained a Master’s degree in Business Administration, with a major in finance and marketing from Inter American University of Puerto Rico. Juan began his career as accountant and comptroller at the Cooperativa de Seguros Múltiples in 1971, fulfilling tasks related to the analysis of financial statements, reinsurance, and production of yearly financial status reports. Subsequently, in response to the company’s sustained growth, he went on to become Vice President of Finance, a position which he occupied until his retirement in 2001.
From 2001 to 2017, the experienced executive re-joined the Cooperativa de Seguros Múltiples management team as a consultant in finance, investment, and reinsurance, in addition to sitting on several advisory committees and boards of trustees as well as the management of the Contemporary Art Collection for the organization. On September 2017, Lugo began working as Executive Vice President and held that position until being officially appointed Chief Executive Officer and President of Grupo Cooperativo Seguros Múltiples early in January 2018.
Lugo is married to Mizraím Cortés and they have five children.
Patrick Nyaga, Group Chiefg Executive Officer, CIC (Kenya)
Mr. Patrick Nyaga, aged 52 is the Group Chief Executive Officer. He holds a master of Business Administration from Strathmore Business School and a Bachelor of Commerce Degree in Accounting. He is a Certified Public Accountant (K) and a member of ICPAK. Mr. Nyaga has over 29 years working experience mainly banking and auditing. He has worked in various senior positions in banking.
Prior to joining CIC Group Ltd he was the Group Finance and Strategy Director-at Cooperative Bank of Kenya Limited. He previously worked at Barclays Banknow (ABSA) as the Regional Head of Assurance and at KPMG (EA), with the main focus being audit of financial institutions in Kenya and the region.He is a member of the Institute of Directors of Kenya and has undertaken training in several Corporate Governance courses including in Insurance Business.
Robert Otto, Member of the Executive Board, Achmea (Netherlands)
Robert Otto joined the Executive Board of Achmea in August 2015. Mr Otto completed his law degree at Leiden University. After his study, Mr Otto began his career at ING in 1992. At ING Mr Otto had an international career including country board roles in Asia and Eastern Europe. In his last position at the bancassurance group, he was responsible for ING Insurance and Postbank Insurance. After a two-year period as CEO of OHRA, Robert Otto became general director of Delta Lloyd’s commercial division in 2010. In mid-2013, Mr Otto joined Achmea as Chairman of the Non-Life & Income Protection division.
His core responsibilities within the Executive Board until 1 September 2019 include the Centraal Beheer, Interpolis and Non-Life & Income Protection divisions, division International and Market Strategy and Corporate Relations. Starting from September 2019, Mr Otto will be responsible for Pension & Life, Achmea Bank, HR, InShared and Achmea’s companies in Australia, Canada, Greece, Turkey and Slovakia. In addition to his role at Achmea, Robert Otto is, among others, a member of the Board at Thuiswinkel.org, member of the Board at AMICE, Chairman of board of Non-Life Insurance at the Dutch Association of Insurers and Chairman of the Supervisory Boards of Hagelunie and InShared.
Daysi Rosales, General Manager, Seguros Futuro (El Salvador)
Daysi has 25 years of experience and contribution to the cooperative sector in El Salvador, through the different positions in the FEDECACES Corporation – the Federation of Credit Unions of El Salvador, which is comprised of a group of credit unions. She has a Degree in Public Accounting from the University of El Salvador. From 1990 to 1996 she was a Technical Advisor, contributing to the development of the first FEDECACES technical support department. In 1997, she became Head of Administration and Human Resources, and External Audit, responsible for FEDECACES human talent and administrative policies, and the External Audit Department for credit unions.
In 2001 she was appointed Manager of Seguros Futuro, the first insurance cooperative in El Salvador, and then was Manager of FEDECACES from 2003 to 2006. Since 2007, she has served as General Manager of Seguros Futuro. She is also a speaker at various national and international events related to topics on cooperatives, financial matters, insurance and microinsurance, quality systems, reinsurance and others.
Alejandro Simón, CEO, Grupo Sancor Seguros (Argentina)
Alejandro Simón has an Actuary degree, Cum Laude from Universidad de Buenos Aires and a Professional Master’s degree in Business Administration, Magna Cum Laude from IAE Universidad Austral. Since 1998, he has been working for Grupo Sancor Seguros, currently holding the position of CEO. He is President of ADIRA (Aseguradoras del Interior de la República Argentina), President of FISO (Latin American Foundation of Security and Occupational Health) and member of the Geneva Association Board of Directors. He also presides over CITES (Centre for Technological, Business and Social Innovation), the main private incubator of startups in LATAM following the model “one stop-shop tech incubator”. Before joining Sancor Seguros Group, he worked in the fields of risk rating and social security.
Since 2009, he has been Deputy Director of the Actuary department at Universidad of Buenos Aires (UBA). Likewise, in 2010 he became a member of the Academic Committee for the Master’s Degree in Economic and Financial Risk Management for the School of Economic Sciences Graduate Studies Division (UBA). A speaker at numerous national and international events, he co-chaired the G-20 Insurance Forum in Bariloche, Argentina in September 2018.
Lindsay Sinclair, Group Chief Executive, NFU Mutual (UK)
Lindsay Sinclair was appointed Group Chief Executive of NFU Mutual Insurance Society Ltd on 1 November 2008. Prior to joining NFU Mutual he was CEO of ING Direct (UK) and over a period of 25 years Lindsay has also run retail businesses around the world for Barclays, ING and Standard Chartered (including bancassurance together with AIA across South East Asia).
In addition to being an ICMIF Board Member, Lindsay sits on the General Insurance Committee of the Association of British Insurers (ABI).
Pierluigi Stefanini, Chairman, Unipol Group (Italy)
Pierluigi Stefanini was born in 1953. He is Chairman of the Unipol Group and Vice Chairman of the subsidiary UnipolSai Asicurazioni.
He has held positions in the banking, insurance and cooperative sectors. He was Chairman of Legacoop Bologna from 1990 to 1998 and of Coop Adriatica Soc. Cooperativa from 1998 to 2006. In 1998, he joined the Unipol Group as member of the Board of Directors of Finsoe, a finance company of the cooperative sector, a position he holds to date. At the same time, he was appointed Director of Unipol Assicurazioni S.p.A. and thereafter, in 2002, of Unipol Banca S.p.A. In 2006, he was appointed Chairman of Unipol Assicurazioni, and, in 2007, he took office as Chairman of Unipol Gruppo Finanziario S.p.A. following its incorporation. At the same time, he also held the chairmanship of the Unipolis Foundation.
Stefanini is an ICMIF Board Member and currently also holds the office of Chairman of Euresa, European network of fourteen mutual and cooperative insurance companies, as well as that of President of the ASviS Assembly, Alleanza Italiana per lo Sviluppo Sostenibile (Italian alliance for sustainable development) made up of non-profit organizations to support the development of the Italian Agenda to achieve the Sustainable Development Goals (SDGs).
Alejandro Sultani, President, El Progreso Seguros S.A. (Argentina)
Since 1993, Alejandro has been linked to the insurance activity, having occupied several managerial and director positions of insurance companies, initially in the area of claims and legal and then assuming the General Manager function of an Insurance Company up to the present day.
He is currently President of El Progreso Seguros S.A., La Territorial Vida y Salud Compañía de Seguros S.A. and San Patricio Seguros S.A. He is also a member of the Board of Directors of El Progreso Agrícola de Pigüé, Cooperativa Limitada de Vivienda, Crédito y Otros Servicios, Primera Cooperativa Argentina, founded on October 1, 1898, a solidarity entity that preceded the current insurance company until 2001. He frequently collaborates in the writing of articles and commentaries related to the insurance market, in the different media of the sector.
Alejandro has participated in numerous Conferences, Seminars, National and International Congresses related to Insurance Law and the Insurance market in general. He is a graduate of the School of Law and Social Sciences (University Buenos Aires) and in addition to his directorship with the AACMS he is also a member of various insurance associations. Alejandro is married with two children.
Anne-Mette Toftegaard, CEO, LB Group (Denmark)
Anne Mette Toftegaard has been CEO of LB Forsikring A/S since January 2014. She holds a Master of Law from the University of Copenhagen and a Master of Executive Business from the Centre for Leadership. Before joining the insurance industry in 2000, she practiced law in the private sector. She is also a board member in Lærernes Pension (Teachers’ Pension Fund), Forsikring & Pension (Danish Insurance Association) and Lån & Spar Bank.
Ylva Wessen, President and CEO of the Folksam Group (Sweden)
Ylva Wessén has an extensive experience of the insurance market gained during her 12 years in different positions at Folksam. During the last three years she has been Deputy CEO and held the position as the Board’s secretary. Since August 2019, she has been Acting President and CEO of Folksam. Currently, she is Chairman of KPA AB and Folksam Research Foundation. She is also a Member of the Board of Insurance Sweden, We Effect and the Nomination Committee of Swedbank.
Prior to joining Folksam in 2007 as Head of Risk and Compliance and Legal Counsel, she was an attorney at DLA Nordic, the Stockholm office within the DLA Piper group, between 2000 and 2007. She has a Master of Law from Stockholm University and a European Master in Law & Economics from the Universität Hamburg and Universidad Complutense de Madrid.
Andrew Yeo, Chief Executive Officer, NTUC Income (Singapore)
Andrew is the Chief Executive Officer (CEO) of NTUC Income (Income), the only insurance co-operative in Singapore established in 1970 to make essential insurance accessible to workers in Singapore. Today, Income serves more than two million policyholders and is Singapore’s leading multi-channel composite insurer. The co-operative’s agility to cope with disruptive innovations was given due recognition when Income topped an inaugural insurance innovation and digital benchmark in 2018 by the Applied Innovation Institute, which ranked the innovation and digitalisation efforts of 25 insurers in Singapore.
As a thriving social enterprise, Income is committed to keeping insurance accessible and sustainable for everyone, bringing value and making a positive impact to the lives of the people it serves. Prior to his appointment as CEO on 1 June 2019, Andrew was the General Manager of Life & Health Insurance at Income.
Under his stewardship, the life and health business enjoyed renewed vigour and expanded its distribution reach to offer greater customer accessibility via organic and digitalisation initiatives, enabling Income to better cater to the evolving demands of customers in the digital age at different stages of their lives. Andrew’s successful career in the insurance industry extends regionally and spans over more than 20 years, during which he held key leadership roles in different companies and countries. His business experience cuts across diverse disciplines which range from distribution and business development to operations and information technology. Andrew holds a Bachelor of Engineering (First Class Honours) from the University of Glasgow. He is currently a member of the Management Committees of the Life Insurance Association Singapore and the General Insurance Association of Singapore and council member of IBF.
Andrew is married with two young children.
Fumio Yanai, Chair, AOA and President of the Board of Directors, Zenkyoren (Japan)
Mr. Fumio Yanai has been President of Zenkyoren since July 2017. Zenkyoren (National Mutual Insurance Federation of Agricultural Cooperatives) has a business scale of JPY 57.7 trillion (USD 514.8 billion) in total assets and JPY 5.9 trillion (USD 53.1 billion) in premium and other insurance income.
Mr. Yanai joined Zenkyoren in April 1979. Since then he has held a number of various position at the organisation, including responsibility for the project of integrating Zenkyoren’s 47 prefectural federations with the national federation. Previously, he was General Manager of the Accounting Department, Corporate Administration Department and Human Resources Department. After a period as Senior Managing Director in charge of Corporate Administration,
Mr. Yanai was appointed President and is now leading Zenkyoren’s efforts to promote more community-rooted businesses and efficient operations in order to achieve Zenkyoren’s mission to provide a wide range of security to its members/policyholders and support further development of local communities. At ICMIF, he serves as Chair of the Asia and Oceania Association (AOA), Member of the Executive Committee and Member of the Board of Directors.
He believes in “having courage to change what should be changed, but also having strength to preserve what cannot be changed”, to fulfil cooperative responsibilities in these changing business environments. Mr. Yanai lives with his wife, and has an adult son. He likes to ride a road bike.