In an industry focused on speed and scale, ICMIF member discussions reveal a more deliberate, purpose-led approach to AI adoption. In this article, ICMIF’s Chief Membership Officer, Ben Telfer, synthesises insights from recent member discussions and the inaugural AI Summit, exploring how mutual insurers are progressing along the AI maturity journey. He highlights how ICMIF’s […]
The insurance industry is at a turning point. Whether it will be seen as a relevant partner in 2030 or as a relic of the past will not be decided then. It is being decided right now. That was precisely my central message at insureNXT 2026. For me, the conference’s theme, “Shaping Insurance of the […]
ICMIF member LV= believes the future of business starts with investing in people from the very beginning. CEO David Hynam recently represented LV= at the Royal Foundation’s Future Workforce Summit, joining some of the country’s most influential leaders to explore how early childhood development shapes tomorrow’s society. From insights shared by the Princess of Wales […]
A mutual insurer with a top-tier credit rating has an advantage that it can leverage across capital, distribution, pricing, and growth initiatives. Within the broader financial and insurance ecosystem, many rated mutuals display the BestMark icon, to signal that they have been assessed through AM Best’s rating process. The icon is intended to indicate AM […]
The ICMIF Biennial Conference has always been more than a date in my diary. For senior leaders across the mutual and cooperative insurance sector, it’s a unique environment where trust, openness, and long-term thinking come together. In November, I will attend my seventh ICMIF Biennial Conference and my second as ICMIF’s Chair. Each Conference has […]
Trust has always been fundamental to the mutual and cooperative insurance model. Long before it became a headline issue in business and society, mutual insurers were built on the simple promise of protection, solidarity and long-term commitment to policyholders and communities. Today, in a world shaped by uncertainty, misinformation and rapidly shifting risk landscapes, that […]
When I was invited to lead the at the ICMIF Americas 2025 Conference in Costa Rica, I took it as more than just an organisational responsibility. Over recent years, I have had the opportunity to collaborate with ICMIF through innovation groups and to take part in conferences such as Belo Horizonte 2024. These experiences strengthened […]