Upcoming: 21 July, 15:00-16:00 BST The rapid deployment of artificial intelligence (AI) has outpaced the insurance market’s ability to address the unique risks it introduces. As organisations integrate generative and non-generative AI into customer interactions, decision-making and core operations, they...

Upcoming: 8 July, 15:00-16:00 BST This webinar will explore how ICMIF members Co-operators, Gore Mutual and Wawanesa are addressing Canada’s wildfire vulnerabilities, and the complexities of providing affordable insurance, particularly for homes in high-hazard wildfire areas. Although these examples are...

Upcoming: 22 June 15:00-16:00 BST This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from...

How can mutuals innovate with a fintech mindset? In this webinar, WealthWizards—part of Royal London (UK)— shares its approach to purpose-led innovation, demonstrating how it is making guidance and financial advice more accessible and affordable. As a market-leading fintech business...

Life insurers across the ICMIF membership are navigating an increasingly complex, yet diverse reinsurance landscape. Pressures on capital and liquidity, evolving product specifications, and changing reinsurer appetites, are all key themes that mean the structuring and management of reinsurance programmes...

Cooperatives and mutual insurers face a longstanding challenge in accessing external capital, relying primarily on capital gained through retained earnings from premiums and returns on investments. In this webinar, ICMIF Supporting Members EY, Guy Carpenter, and Swiss Re share innovative approaches to...

Embarking on a business transformation journey is no longer optional for insurers seeking to remain relevant and resilient in a rapidly consolidating industry. In this webinar, ICMIF member Promutuel (Canada), one of the largest P&C insurers in Quebec, shares how...

This ICMIF webinar series features high‑level discussions with a panel of CEOs and executive leaders from mutual and cooperative insurers around the world. Each webinar features a different panel, showcasing insights from ICMIF members globally. Episode 6 (March 2026) The...

As cyber threats continue to grow in scale and sophistication, understanding the latest risk trends is essential for all organisations. In this webinar, ICMIF supporting members Beazley and Cyberscout share insights into recent global cyber incidents, emerging risk trends, and...

In this webinar, ICMIF Supporting Member EY presents a deep dive into its 2024 Global Mutual Insurance Market Scan research, highlighting the megatrends and major business drivers shaping the mutual insurance market today. The session will examine how mutual insurers...

This webinar explores how Unipol’s innovative solution is transforming the insurance landscape for clients, agencies, and the entire industry. Unica Unipol is the new, natively omnichannel retail platform from Unipol Assicurazioni. Launched just a few months ago, it marks a...

In 2025 and beyond, how can businesses truly understand the value they create? As the expectations of business evolve, organisations are moving beyond financial metrics to measure performance and inform business strategy.  This session will explore how the Economics of...

This virtual session reflects on the impact of DHAN’s work in scaling mutual microinsurance in India supported by ICMIF members under the ICMIF Foundation’s 5-5-5 Mutual Microinsurance Strategy.  Attendees gained insights into how learnings from the first phase of the...

Mutuals exist to serve their members. That clarity of purpose is embedded in everything they do and how they work – from their values to the products and services they provide and their governance. LV= embraces that responsibility in the way...

This virtual session will provide updates from the four projects currently supported by the UNDP–ICMIF Insurance Innovation Challenge (IIC), a joint initiative between the UNDP’s Insurance & Risk Finance Facility (IRFF) and The ICMIF Foundation. Launched at the ICMIF Centenary...

Rebranding isn’t just about a new look—it’s about unlocking a new chapter. Join us as we share how Thrivent reimagined its brand to stay true to its purpose while connecting with today’s audiences and tomorrow’s opportunities. Thrivent’s refreshed brand and...

This webinar will address the transformative impact of digital advancements on the insurance industry from a people perspective. Attendees will gain insights from the recent Future of insurance survey  – a partnership between ICMIF and EY – as well as...

In this webinar, Rob Jones, President & CEO of Sandbox Mutual Insurance (Canada) will tell the story of how the century-old insurer rebranded from Saskatchewan Mutual Insurance Company, to Sandbox Mutual, the most ‘un-insurancy’ insurance company ever, in its quest...

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a...

Employees of Co-operators and Gore Mutual were invited to this joint learning session to hear about how and why both organisations are partnered with the ICMIF Foundation. Attendees heard about the collaboration between Co-operators and Gore Mutual, and learnt about...

Today’s global landscape is marked by unprecedented complexity and interconnected risks, demanding informed decision-making to address far-reaching consequences. Geopolitical trends such as democracy and elections, protectionism, economic cycles, inflation, energy transitions, and military alliances shape our world. These visible shifts...

The global insurance industry is entering 2025 with familiar yet evolving challenges. Climate and cyber risks are top priorities for leaders, but they must also address rapid technological changes, geopolitical tensions, macroeconomic instability, political polarisation, new competition, regulatory scrutiny, and...

Yuriy Krvavych, Managing Director – Risk Intelligence & Strategic Advisory, Guy Carpenter (UK) and William Gibbons, Principal – Insurance Investment, Mercer (UK) discuss how to implement holistic balance sheet management (HBSM) in order to help insurers achieve their strategic objectives,...

An insightful webinar featuring Mikael Honore, Director of Claims Operations (Auto and Property) and Special Investigations of Gore Mutual (Canada) where he shares the company’s innovative, data-driven approach in achieving CX excellence. This webinar focuses on how Gore Mutual has...

Liquidity risk is increasingly in focus for many mutual/cooperative insurers. Not least because insurance regulators around the world are themselves highlighting the importance of robust liquidity risk management. Striking the right balance between holding too little – and too much...

This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These...

This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These...

Mutual life insurer Assumption Life shares its successful journey to expand and grow its customer base across Canada through innovative and strategic distribution partnerships. Recognising the need to adapt to changing consumer demands and explore alternative distribution models, Assumption Life...

Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C...

In this webinar series, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are harnessing the power of technologies to...

In this webinar, NFU Mutual (UK) share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It explores how this blueprint is starting to democratise CX and empower teams within...

In this webinar, Steve Ferrari, Chief Transformation Officer at OneFamily, brings to life the transformative impact that artificial intelligence (AI) is having on the organisation’s customer service and telesales operations. Focusing on how AI enhances customer experience and streamlines operational...

This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world....

The global insurance market continues to be shaped by multiple disruptive forces – from technology advancement and new competition, to increased regulatory scrutiny and evolving customer behaviours, to diversifying risk exposures. Within the turbulence, however, there are clear indicators of...

Artificial Intelligence is already everywhere transforming data into insights and augmenting each of us to make better decisions. However, we are only at the start of the AI transformation journey. By 2030, AI is predicted to contribute USD 15 trillion...

This new ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world....

In this exclusive ICMIF webinar, ICMIF’s new Chair, Rob Wesseling, President and CEO of Co-operators in Canada, joins ICMIF’s Chief Executive Shaun Tarbuck for a Q&A session about his next four years as the Chair of the Federation. In this...

The internet Domain Name System (DNS) enables fast web surfing and throughput of vast amounts of digital information. Consumers and businesses use the DNS “phonebook” every day for internet shopping, social interaction, and critical business operations. Unfortunately, the open nature...

Following one of the most difficult, frustrating and complex reinsurance renewals in recent history, this webinar provides ICMIF members the opportunity to learn more about the factors that contributed to such a difficult renewal. Shaun Sinniah from ICMIF’s Supporting Member...

The United Nations Development Programme (UNDP) and The ICMIF Foundation launched the Insurance Innovation Challenge (IIC) during the ICMIF Centenary Conference in October 2022. The Call for Applications is open from 8 March to 28 April 2023. Through the IIC,...

In July 2022, Simplyhealth became the UK’s first health insurer to achieve B Corp certification. In doing so, it joined nearly 1,000 pioneering UK companies that are leading a global movement to shift the purpose and image of business. As...

In this series of webinars, ICMIF members from around the world present how they leverage their mutual/cooperative difference in order to gain competitive advantage in their market. In each case study, an ICMIF member shares how they embed the mutual/cooperative...

Parametric solutions complement traditional insurance and although they have been around since the early 2000s, it is only recently that they are gaining importance, and we are starting to see the real impact they can have. This webinar presents some...

With just one month to go until the ICMIF Centenary Conference in Rome, we were delighted to bring together five members of the ICMIF Executive Committee at ICMIF’s office to discuss the future strategy of ICMIF and the leadership role...

In the fifth AOA webinar in a series on the UN Sustainable Development Goals (SDGs), two ICMIF organisations introduce initiatives that contribute to the achievement of the SDGs in relation to ocean, marine and coastal ecosystems. As well as Goal...

FMG was formed by farmers for farmers in 1905 to provide a better deal for rural New Zealand. Over the past 117 years, FMG has grown into New Zealand’s largest rural insurer, providing advice and insurance to clients across rural...

International Financial Reporting Standards (IFRS) were established to create a common accounting language so that businesses and their financial statements can be consistent and reliable, and that meaningful comparisons by company, country or industry can be made. Issued by the...

The ICMIF Foundation was established by ICMIF in 2015 and launched its programme The ICMIF 5-5-5 Mutual Microinsurance Strategy in June 2016. Six years on, The ICMIF Foundation is currently insuring 3 million low-income households impacting 15 million lives at...

Sustainability, ESG and the SDGs are a few of the many ‘green buzzwords’ that now appear in everyday conversation. At all levels within organisations, including as high as the board room, today’s businesses are either starting their sustainability journey or...

Elon Musk recently tweeted “ESG ratings make no sense”… is he right? Boards of (re)insurance companies are increasingly aware of the importance of incorporating ESG considerations in business decisions. Whereas the Environmental component (E) of ESG is often better understood,...

The European Extreme Events Climate Index (E3CI) is an innovative operational service for the assessment and management of weather-induced risks, developed by the International Big Data and Artificial Intelligence for Human Development Foundation (iFAB) in collaboration with Leithà, the Unipol...

The COVID-19 pandemic has disrupted many aspects of the workplace and people’s working lives. As organisations are adapting to the new world of work driven by an acceleration in remote and flexible working, this webinar hears from three HR leaders...

As ICMIF celebrated its 100-year anniversary on Monday 25 April 2022, Hilde Vernaillen, Chair of ICMIF and Group CEO of P&V Group, Belgium, joined ICMIF Chief Executive Shaun Tarbuck for an exclusive fireside chat. P&V was one of ICMIF’s founding...

Over the past year, a number of ICMIF members have announced net zero commitments to transition their investment portfolios and insurance operations to become carbon neutral businesses over the next 30 years. This includes joining the UN-convened Net Zero Asset...

In February 2022, ICMIF launched a new report Leveraging the mutual difference which shared the findings of a recent member survey of marketing and communication functions across the ICMIF membership to see how members used their mutual/cooperative status as a point...

In the fourth AOA webinar in this series on the Sustainable Development Goals (SDGs), three cooperative/mutual insurers share initiatives for improving people’s lives – with a primary target of women’s lives – by creating sustainable and healthy communities: focusing on...

A ground-breaking performance measurement approach, the Mutual Value Measurement (MVM) framework, is enabling cooperatives and mutuals to measure and report their total value for the first time. MVM has been co-developed by a research team from the Monash Business School...

Onderlinge ‘s-Gravenhage (OG) is a medium-sized Dutch mutual life insurer. Five years ago the mutual insurer was considered a solid, but old-fashioned organisation, operating in a declining market with a low interest environment. The insurer then launched a new strategy,...

This webinar discusses the importance of prevention for our members in the mutual and cooperative insurance industry and also globally. This is the first in a series of special webinars to celebrate ICMIF’s centenary this year and more webinars will...

The emergence of Omicron marks another setback to an otherwise robust global economic recovery. At the same time, there is still scant signs of easing in supply bottlenecks, which are adding to consumer price inflation and raising the prospect of...

In the third AOA webinar in this series on the Sustainable Development Goals (SDGs), three cooperative/mutual insurers share initiatives for building sustainable local communities and contributing to sustainable agriculture: focusing on Goal 2 (Zero hunger), Goal 11 (Sustainable cities and...

The definition of a knowledge hub is a collection of documentation, purposed to make it easy to find solutions to problems. The ICMIF Prevention Hub is a new resource for members to access examples of mutual and cooperative global best...

Innovative insurtechs continue to help insurers around the globe digitise their businesses across all aspects of the value chain. From product distribution and user experience personalisation to claims automation and core systems modernisation, insurtechs solutions enable their partners to deliver...

The IMA Group designs and implements assistance solutions on behalf of its shareholders and commercial partners. From emergency assistance to everyday help, the IMA Group aims to make its beneficiaries’ lives safer and simpler across multiple domains: mobility, home, life...

To coincide with the start of the COP 26 UN Climate Change Conference, this webinar presents the launch of ICMIF’s first annual Sustainable Investments Report. The report outlines the findings from the survey that was completed by ICMIF members in...

Insurers globally are facing increasing pressures and expectations around considering and integrating sustainability risks into their investment approaches and wider business models. Sustainability risks are especially important for the mutual sector given the typically longer term focus and desire to...

Earlier this year, Univé (Netherlands) expanded all its non-life insurance policies across both personal and commercial lines to include cyber protection as standard. As a result, more than 1 million member/policyholders were provided with immediate access cyber insurance and cyber...

70% of mutual insurance executives say their business operating model and governance structure help accelerate their organisation’s purpose-led strategy. In this webinar, learn more through a detailed discussion of EY’s recent Global Market Scan on how mutual/cooperative insurers can create...

Royal London is the largest mutual life and pensions provider in the UK. The value of mutuality has become increasingly important for Royal London as the number of mutuals in the sector has contracted over recent years. In 2020, the...

This webinar looks at the journey that Turkish insurer Anadolu Sigorta has taken to develop a social network analysis platform to identify organised fraud cases with machine learning capabilities and datasets integration. The project was recently announced as a winner...

In the second AOA webinar in this series on the Sustainable Development Goals (SDGs), three cooperative/mutual insurers share how risk reduction contributes to the SDGs: focusing on Goal 3 (Good health and well-being) and Goal 11 (Sustainable cities and communities)....

MAS is one of only two mutual insurers in the New Zealand market and has historically served the country’s community of health professionals. As it marks its centennial year, MAS is reflecting on where it has come from over its...

In October 2019, ICMIF member Achmea (Netherlands) launched the Achmea Innovation Fund, a €100 million investment fund that will provide growth capital to promising businesses that support their cooperative identity and mission to contribute to a healthier, safer and future-proof...

The UN Sustainable Development Goals (SDGs) are a focus for cooperative and mutual insurers. Many ICMIF members have already aligned their business strategies and integrated thinking with the SDGs. This webinar aims to help ICMIF members in Asia and Oceania...

In the lead up to the ICMIF Meeting of Reinsurance Officials (MORO), ICMIF Supporting Member Peak Re provides insights into reinsurers’ approach to pricing of property risk. According to a recent ‘Risk and Capital Management Strategy’ survey conducted jointly by...

A 2019 report, Mutual microinsurance and the Sustainable Development Goals: an impact assessment following Typhoon Haiyan, by The University of Cambridge Institute for Sustainability Leadership (CISL), explored how mutual microinsurance, enabled by adequate regulation, can contribute to the United Nations...

In 2020, P&V (Belgium) launched a new on-demand and subscription-based bicycle insurance product, Vélo, the first of its kind in the Belgian market. Referred to by many as the “Netflix for insurance”, this unique offering combines some of the successful...

Wawanesa’s award winning, Strategic Systems Renewal (SSR), was an enterprise-wide digital strategy transforming the way their P&C companies serve its customers and broker partners. This 10-year journey covered the entire insurance value chain with Guidewire’s InsuranceSuite at its core. Despite...

Investment in insurtech reached new heights in 2020. ‘Tech-first’ insurers continue to unlock new opportunities across the entire value chain and are growing at rates that make them increasingly difficult to ignore. And insurers, of all stripes and sizes, continue...

The efficient use of resources is one of six target areas that underpins Folksam’s integrated sustainability efforts, with measurable objectives directly linked to the UN Sustainable Development Goal for responsible consumption and production (SDG 12): one of the six SDGs...

In November 2019, the International Cooperative and Mutual Insurance Federation (ICMIF) and the United Nations Office for Disaster Risk Reduction (UNDRR) began a multi-year collaboration to help address the urgent challenge of reducing disaster risks. Specifically, the collaboration aims to...

In 2020, Danish ICMIF member LB Group launched a number of new features and innovations in its motor insurance offering. These included an on-demand insurance policy covering all types of car share schemes and rentals; discounted insurance cover for climate-friendly...

In this webinar, Willis Re share what it is seeing in the (re)insurance market and how the sector is responding to the highly volatile external environment that we are facing as a result of COVID-19. As well as looking at...

In the midst of the Covid-19 pandemic, innovation which utilises recent technology and flexible working is needed more than ever for cooperative and mutual insurers. In the context of the current environment, three organisations from the Asia and Oceania region...

German mutual insurer HUK-Coburg first began experimenting with telematics in motor insurance in 2013. It launched its first telematics product in 2016, a black box solution that was only offered to young drivers in an attempt to lower their premiums....

Since 1974, 1CISP (1 Cooperative Insurance System of the Philippines) has been serving poor and low-income Filipinos through its member cooperatives in both rural and urban areas of the Philippines. Over the years, 1CISP has driven continuous innovation to address...

Fight it if you wish, but data protection and privacy regulations are here to say. More importantly they are now multiplying and spreading to jurisdictions across the globe. Once seen as the unique purview of the Europeans, data protection and...

The 5th Cooperative Principle highlights the important role of education in cooperative development, sustainability and resiliency. The cooperative identity in general is unique as its clearly defines and represents the common aspirations of people who work together to meet their...

In 2020, ICMIF member MAIF became the first large company to become what is known as a “company with a mission” (société à mission) in France. This involved the inclusion of its purpose and social and environmental commitments in the...

The Co-operators is a leading Canadian-owned cooperative providing multi-line insurance and financial services. For over 70 years, it has been a business based on shared values and guided by its cooperative principles. The need for profitability is balanced with meeting the unmet needs of its members; having an impact to strengthen local communities; and building...

The digital mutual: Episode 9, Achmea (Netherlands) With a history of more than 200 years, ICMIF member Achmea grew from a small mutual insurer to the largest insurance company in the Dutch market. Achmea’s product range includes insurance, asset management...

The digital mutual: Episode 8, NTUC Income (Singapore) Since it was founded 50 years ago, NTUC Income (Income, Singapore) has grown into a thriving social enterprise, serving over two million customers with its offerings in life, health and general insurance....

In this webinar, insurance academic Dr Antti Talonen reflects on the key trends in insurance today and in the future with a special focus on the specific characteristics of customer ownership and mutual insurance. Taking inspiration from his vast international...

The mutual advantage: Episode 3, PPS (South Africa) As a financial services provider that is tailored to graduate professionals, PPS (South Africa) innovates continuously to solve the daily pain-points of its members and provide them with peace of mind. Their...

In this webinar, Dr Andrew Johnston, Global Head of Insurtech at Willis Re, speaks about the latest global state of InsurTech. His presentation focuses on investment trends, successful strategies for the adoption of technology and the continuous evolution of ‘InsurTech’...

Sustainable Investment Leaders webinars Insurers play an integral role in contributing to society. This includes generating economic sustainability and alleviating poverty; building healthy and resilient communities; and tackling climate change – contributions that underpin the UN Sustainable Development Goals (SDGs)...

Sustainable Investment Leaders webinar series As the world battles to overcome the global COVID-19 pandemic, there is a growing vision to ‘build back better’; and, indeed, ‘greener’. COVID-19 could prove to be a turning point in the fight against climate...

Sustainable Investment Leaders webinar series Five years on from the Paris Accord, and the wide-ranging implications of climate change are becoming clearer and increased social activism is beginning to influence public policy and decision making. Investors and the companies they...

This series of four webinars offers an opportunity to hear best-practice from the mutual/cooperative sector and other leaders in the industry to help ICMIF members increase their sustainability engagement and drive forward leadership in all aspects of responsible investing and...

Sustainable Investment Leaders webinar series In November 2019, ICMIF announced a global partnership with The Prince’s Accounting for Sustainability Project (A4S). Established by HRH The Prince of Wales in 2004, A4S aims to make sustainable decision-making “business as usual”, inspiring...