Webinar

How cooperative values are represented and embedded within The Co-operators

The Co-operators is a leading Canadian-owned cooperative providing multi-line insurance and financial services. For over 70 years, it has been a business based on shared values and guided by its cooperative principles. The need for profitability is balanced with meeting the unmet needs of its members; having an impact to strengthen local communities; and building a sustainable and more prosperous society. Pursuing profit to benefit the people and communities it serves and taking a long-term view of business decisions makes The Co-operators fundamentally different from many other insurance companies.

In this webinar, hear how maintaining its cooperative identity is core to The Co-operator’s strategy and how this identity is actively represented within the organisation’s culture. The webinar specifically looks at how its unique value proposition enables The Co-operators to focus on areas that its competitors are not able to or are less likely to pursue; how it demonstrates its cooperative values through communication and interactions with members and clients; and how it differentiates itself both externally and internally by embedding sustainability throughout the organisation.

The mutual advantage: Episode 4, The Co-operators (Canada)

Presenters:

  • Ken Kolstad, Vice President, Enterprise Planning and Execution
  • Chad Park, Vice President, Sustainability and Citizenship

In this series of bi-monthly webinars, ICMIF members from around the world present how they leverage their mutual/cooperative difference in order to gain competitive advantage in their market. In each case study, an ICMIF member shares how they embed the mutual/cooperative value proposition within their business strategy to create a positive differentiator from their competitors. Hear different examples of how mutuality makes a difference across various business functions, delivering enhanced value for member-customers and other stakeholders. We also hear how these mutual/cooperative insurers are transforming their business, in today’s rapidly changing landscape, to create a sustainable, purpose-driven, customer-centric organisation for the future.

Member only content

This content is only available to ICMIF members. Please complete the form and we will get back to you as soon as possible.

If you would like to watch a recording of this webinar please complete the box above right with your details and we will reply as soon as possible. The recording of this webinar, along with a transcription, are available for ICMIF members to access via the ICMIF Knowledge Hub.

For more information about ICMIF webinars and how members can access the Knowledge Hub please contact us.

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