The mutual advantage

In this series of bi-monthly webinars, ICMIF members from around the world present how they leverage their mutual/cooperative difference in order to gain competitive advantage in their market. In each case study, an ICMIF member shares how they embed the mutual/cooperative value proposition within their business strategy to create a positive differentiator from their competitors. Hear different examples of how mutuality makes a difference across various business functions, delivering enhanced value for member-customers and other stakeholders. We also hear how these mutual/cooperative insurers are transforming their business, in today’s rapidly changing landscape, to create a sustainable, purpose-driven, customer-centric organisation for the future.

Future episode(s)

Episode 4: How cooperative values are represented and embedded within The Co-operators

The Co-operators (Canada) – 30 November 2020, 3pm GMT

  • Speakers: Ken Kolstad, Vice President, Enterprise Planning and Execution, and Chad Park, Vice President, Sustainability and Citizenship

Past episodes

Episode 3: Making membership more meaningful through mutuality

PPS (South Africa) – took place 13 October 2020

  • Speakers: Shelley Jones, Head of Research and Development: Member Value Proposition, and Dawn Ngwenya-Dibakwane, Head of Communications

Episode 2: A journey of cultural development underpinned by mutual values

IPB Insurance (Ireland) – took place 8 July 2020

  • Speaker: Tom Keane, Head of Marketing, Communications & CSE

Episode 1: Strategic positioning to leverage the mutual advantage

P&V Group (Belgium) – took place 18 May 2020

  • Speaker: Sophie Misselyn, Member of Management Committee

If you would like to watch a recording of any of The Mutual Advantage webinars please complete the box with your details and we reply as soon as possible.

Member only content

This content is only available to ICMIF members. Please complete the form and we will get back to you as soon as possible.

If you would like to watch a recording of this webinar please complete the box above right with your details and we will reply as soon as possible. The recording of this webinar, along with a transcription, are available for ICMIF members to access via the ICMIF Knowledge Hub.

For more information about ICMIF webinars and how members can access the Knowledge Hub please contact us.

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