Making membership more meaningful through mutuality

The mutual advantage: Episode 3, PPS (South Africa)

As a financial services provider that is tailored to graduate professionals, PPS (South Africa) innovates continuously to solve the daily pain-points of its members and provide them with peace of mind. Their ethos of mutuality means that they exist solely for the benefit of their members by paying valid claims and sharing profits, thereby helping members to live the lives they want to live.

In this webinar, PPS discuss mechanisms that make membership to this mutual society meaningful, with a focus on i) Profit-Share as a vehicle for creating and protecting the wealth of graduate professionals beyond their working years; ii) the PRO-FiT member engagement platform that will facilitate targeted rewards and value-adds, and harness the power of professionals that contribute to the thought leadership of the community; and iii) product design and claims-centricity as a differentiator in the insurance industry.


  • Shelley Jones, Head of Research and Development: Member Value Proposition
  • Dawn Ngwenya-Dibakwane, Head of Communications

In this series of bi-monthly webinars, ICMIF members from around the world present how they leverage their mutual/cooperative difference in order to gain competitive advantage in their market. In each case study, an ICMIF member shares how they embed the mutual/cooperative value proposition within their business strategy to create a positive differentiator from their competitors. Hear different examples of how mutuality makes a difference across various business functions, delivering enhanced value for member-customers and other stakeholders. We also hear how these mutual/cooperative insurers are transforming their business, in today’s rapidly changing landscape, to create a sustainable, purpose-driven, customer-centric organisation for the future.

Member only content

This content is only available to ICMIF members. Please complete the form and we will get back to you as soon as possible.

If you would like to watch a recording of this webinar please complete the box above right with your details and we will reply as soon as possible. The recording of this webinar, along with a transcription, are available for ICMIF members to access via the ICMIF Knowledge Hub.

For more information about ICMIF webinars and how members can access the Knowledge Hub please contact us.

Scroll to Top