Wawanesa’s award winning, Strategic Systems Renewal (SSR), was an enterprise-wide digital strategy transforming the way their P&C companies serve its customers and broker partners. This 10-year journey covered the entire insurance value chain with Guidewire’s InsuranceSuite at its core. Despite hurdles and challenges to implementation along the way, the completion of SSR has positioned Wawanesa to be more agile and competitive in its product offerings and set the stage for Wawanesa’s digital transformation journey.
The digital mutual: Episode 11, Wawanesa (Canada)
In this series of bi-monthly webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are harnessing the power of technologies to digitise their business and integrate digitalisation and innovation into their overall strategy, whilst maintaining their unique value proposition and member-driven focus. Hear examples of new technological capabilities, digital innovations and strategic partnerships in the digital ecosystem as they look to transform their business models and organisational culture to adapt for the increasingly digitalised world.
- Tracy Riley, Senior Vice President and Chief Digital Officer