How is mutual assistance providing better service?

The IMA Group designs and implements assistance solutions on behalf of its shareholders and commercial partners. From emergency assistance to everyday help, the IMA Group aims to make its beneficiaries’ lives safer and simpler across multiple domains: mobility, home, life care, and legal. The IMA Group has been accompanying societal change for 40 years. With its ability to innovate, to evolve and to combine assistance, insurance and services to promote wellbeing, the IMA Group is a genuine orchestrator of solutions, adding value across its entire ecosystem.

Working as a mutual assistance provider, and being truly unique, the IMA Group aims to become the benchmark player in the assistance market. This webinar presents different case studies, showcasing how IMA’s expertise and mutual DNA provides members with world class assistance. It also presents a market study about cooperate and international mutual companies’ assistance providers.


  • Claude Sarcia, Chairman of the IMA SA Management Board, Chief Executive Officer of IMA GIE (France)
  • Yann Rouaud, Group Medical Director, IMA Group (France)
  • Benoît Rigallaud, Head of International Mobility Market, IMA Group (France)

For more information on IMA Group, follow and visit their social media channels: LinkedIn, Twitter, YouTube, Facebook and Instagram

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