The global insurance industry is entering 2025 with familiar yet evolving challenges. Climate and cyber risks are top priorities for leaders, but they must also address rapid technological changes, geopolitical tensions, macroeconomic instability, political polarisation, new competition, regulatory scrutiny, and shifting customer behaviors. Despite these challenges, the industry has strong near- and long-term prospects due to the essential need for insurance protections and the demand for holistic solutions. New business models and expanding data volumes offer opportunities for innovation in risk assessment, pricing, and partnerships.

In its annual Global Insurance Outlook, ICMIF Supporting Member EY highlights the current risk landscape and growth opportunities, emphasising the importance of advanced data strategies to capitalise on these opportunities and maintain industry momentum. In this webinar, Isabelle Santenac, EY Global Insurance Leader, will delve into the three key themes from the 2025 Outlook. She will focus on navigating a volatile and complex market landscape, pursuing multiple paths to growth, and the necessity of retooling enterprises with richer data, modernised technology, and refreshed talent. Jennifer Baziuk, EY Canada Insurance Consulting Leader, will also provide an in-depth analysis of how these forces impact the mutual and cooperative insurers, exploring the key trends and business drivers shaping the mutual insurance market today and discussing the actions mutuals can take to thrive in this evolving environment.

Speakers:

• Isabelle Santenac, EY Global Insurance Sector Leader
• Jennifer Baziuk, Partner | EY Canada Insurance Consulting and Customer & Growth Competency Leader