PPS, a mutual organisation based in South Africa has created an environment where individuals and the organisation thrive together by prioritising purpose-driven leadership. It operates on the belief that everyone, regardless of position, has the potential to lead and make impactful decisions. Decentralised decision-making empowers employees, allowing them to take ownership and contribute meaningfully to organisational goals. Regular interactions, such as arena sessions, town halls, and informal coffee chats, provide platforms for feedback, fostering transparency and inclusivity. A flat organisational structure eliminates hierarchical barriers, promoting collaboration and mutual respect. The focus on developing young leaders through structured programmes and mentorship further underlines the organisations commitment to nurturing future leadership.
A robust pre-onboarding process sets the tone for new hires before even stepping through the door, generating excitement and ensuring a seamless transition into the organisation. Once onboard, a structured induction programme integrates employees into the company culture. Regular stay interviews and the creation of a selective alumni network, “Friends of PPS,” demonstrate a commitment to retaining top talent and fostering long-term relationships. By recognising the unique value each individual brings, the organisation has cultivated an environment of loyalty and engagement.
PPS provides comprehensive development programmes for both employees and external stakeholders. Initiatives like “Empower Hour,” held every second Friday, feature engaging sessions aimed at professional and personal growth. By embracing digital tools, the organisation extends learning opportunities to a wider audience. Its flagship recognition programme, the “Dream Protectors Awards,” is a grand annual event celebrating outstanding contributions across the organisation. PPS recognises the multi-dimensional nature of well-being, encompassing mental, physical, and emotional health. Initiatives include mindfulness sessions, fitness groups, and flexible working arrangements.
LV= (UK) understands the importance of delivering tangible outcomes, championing a clear focus on data-driven decisions and measurable progress. By treating diversity, equity, and inclusion (DEI) targets with the same significance as financial metrics, ensuring accountability across all levels of the organisation. A balanced scorecard approach embeds these priorities into performance evaluations, demonstrating that DEI is as crucial as risk management, customer experience, and financial goals.
The organisation takes pride in its leadership stance, particularly in addressing systemic inequities and fostering an inclusive culture. It embraces a proactive approach, challenging outdated practices and ensuring fairness across its workforce. A prime example is the decision to standardise job titles, creating parity and removing unnecessary hierarchical distinctions. This initiative underscores the importance of language in shaping workplace dynamics and fostering equality.
Central to its DEI efforts are its colleague networks, each addressing distinct aspects of inclusion and support. These networks include:
- Pride Network: Supporting LGBTQIA+ colleagues and allies both in and out of the workplace.
- Balance Network: Focused on gender equality and ensuring fair treatment across the organisation.
- Respect Network: Promoting inclusivity and addressing imbalances across the workforce.
- Wellbeing Network: Supporting colleagues to present their best selves at work while prioritising mental and physical health.
- Diversability Network: Recognising and accommodating the varied needs of colleagues, ensuring accessibility and equal opportunities for all.
LV= acknowledges its achievements while recognising there is more to be accomplished. Its focus on outcomes, steadfast leadership, and dedication to inclusivity ensure it remains on a path of continuous growth. By embedding DEI into its culture and holding itself accountable, it exemplifies how organisations can lead from the front, delivering meaningful and sustainable change.
CLIMBS’ (Philippines) core philosophy revolves around serving its members. Equally vital is the organisation’s focus on its employees, fostering inclusivity, gender equality, and wellbeing. Governance structures reflect this commitment, with balanced representation in leadership roles. Initiatives such as workplace family engagement activities and mental health programmes create a supportive environment, ensuring that employees feel valued and motivated. This dedication strengthens the internal foundation of the organisation, enabling it to serve its members effectively.
Education forms a cornerstone of the organisation’s strategy, equipping members and employees with the skills and technological tools needed to navigate modern challenges. Its Cooperative College of the Philippines fosters learning and development, while partnerships with international institutions enhance its knowledge base.
Collaborative efforts with global partners have further amplified CLIMBS’ impact. By working with like-minded institutions, it has developed pioneering products and services that address critical issues such as climate resilience. Advocacy for cooperative principles ensures the organisation’s voice is heard in broader discussions, reinforcing its role as a champion for the cooperative movement.
Underlying all these efforts is a deep-seated concern for community welfare. Initiatives such as mangrove planting and other environmental activities align with the cooperative’s commitment to sustainability and social responsibility. By actively engaging in community development, the organisation strengthens its bond with the people it serves.
Session speakers:
- Masenyane Molefe, Group Executive: Human Resources, PPS (South Africa)
- David Hynam, Chief Executive, LV= (UK)
- Donna Dizon, Vice President for Administration & Corporate Planning, CLIMBS (Philippines)
- Juan Carlos Mosquera, Director of Operations, Grupo Asegurador La Segunda (Argentina) moderator
