Accessibility policy

Purpose

We are committed to ensuring that our digital services and content are accessible to all users, including people with disabilities, in accordance with the European Accessibility Act (Directive (EU) 2019/882).

Scope

This policy applies to all digital products and services we offer within the EU, including websites, mobile applications, documents, and customer-facing platforms.

Accessibility Standards

We aim to conform to the EN 301 549 standard, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitments

  • Design and develop digital content that is perceivable, operable, understandable, and robust.
  • Provide alternative formats upon request.
  • Conduct regular accessibility audits and user testing.
  • Train staff on inclusive design and accessibility best practices.
  • Respond promptly to accessibility feedback and requests.
  • Feedback & Contact

If you encounter any accessibility barriers or require assistance, please contact us.

Review

This policy will be reviewed annually and updated as needed to reflect changes in legislation and best practices.

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