In this CEO interview, Georgina Díaz, CEO of Sociedad de Seguros de Vida del Magisterio Nacional, a Costa Rican mutual insurer dedicated to providing life insurance and financial services to workers in the country’s education sector, shares her perspective on leading an organisation with a strong foundation in mutuality and cooperativism. With more than 105 years of service, the organisation has evolved to meet the changing needs of educators while staying true to its core values. In our conversation, Georgina reflects on how these values shape business decisions, foster long-term trust, and drive the organisation’s unique approach to social impact and sustainability.

Georgina also discusses the transformative moments that have defined the insurer’s recent history, including navigating key challenges, embracing innovation, and spearheading environmental efforts through programmes like “I Think Green.” She shares what it means for the organisation to host the 2025 ICMIF Americas Conference in Costa Rica, and on a personal level, Georgina reflects on her tenure as Chair of ICMIF Americas. From receiving national recognition as “Distinguished of the Nation” to launching initiatives like Mucho+, the organisation continues to serve as a leading example of how mutual insurers can deliver long-term value to their members and communities…