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ICMIF Members Sustainability Report 2024

Members who responded to ICMIF’s annual sustainability survey have reported that, collectively, over USD one trillion of their investments are aligned to sustainable investment frameworks, according to the 2024 ICMIF Members Sustainability Report. The report shows that ICMIF members are collectively investing USD 1,027 billion in sustainable investment frameworks, including green bonds, social bonds and […]

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Fostering a workplace culture in a remote-first environment at The Commonwell

The Commonwell (Canada), has successfully navigated the challenges of building a strong workplace culture while transitioning to a remote-first environment. This case study explores how The Commonwell has adapted its culture-building strategies to maintain engagement, trust, and collaboration among employees who are physically distant but aligned in their purpose and values. Like many organisations, The

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A journey to operationalise the value of mutuality in business strategy

In 2019, Wawanesa, one of the largest mutual insurers in Canada, embarked on a strategic journey to redefine and operationalise mutuality within its business, focusing on member-centricity, community impact, and sustainability. This process involved extensive research, global peer learning, and internal reflection. Wawanesa has since developed a “Mutuality Framework” to guide its purpose, vision, and

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A residential street is heavily flooded, with water reaching halfway up houses. Power lines and trees line the road, and the sky is clear and blue above the flooded area.

Building flood resilience for vulnerable cities through parametric insurance

The Flood Insurance for Target Cities in Argentina (FITCA) project aims to mitigate flood impacts in Argentine cities through a public-private partnership that offers parametric insurance. This innovative insurance model provides rapid payouts based on predefined flood-related triggers, facilitating swift assistance to vulnerable populations. In its initial phase, the project gathered data from five cities to develop and refine the product.

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Bianca Tetteroo (Achmea) on international growth and inclusive leadership

Bianca Tetteroo, CEO, Achmea (Netherlands) discusses how Achmea’s international presence strengthens its overall strategy and the organisation’s commitment to its core values while allowing the company to evolve with the changing insurance landscape. Tetteroo also reflects on her leadership journey as the first female CEO of a large Dutch financial institution, illustrating her approach to

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Scaling mutuality: How Achmea maintains its cooperative ethos and translates this into action

Achmea has successfully scaled while maintaining its cooperative ethos, which underpins its strategic transformation. Founded in 1811 on shared responsibility principles, the company has evolved into a major insurer, balancing growth with purpose-driven action. Its strategy, “Sustainable living. Together,” emphasises sustainability, inclusiveness, and customer-centricity. By reinvesting profits into customer benefits and societal initiatives, Achmea tackles

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Navigating organisational change: HR’s role in transformation

At PPS (South Africa), HR plays a critical role in driving successful organisational change by fostering a culture of adaptability and resilience. By engaging employees early, ensuring alignment with company strategy, and creating an inclusive process, HR helps reduce resistance and builds a change-ready organisation. With a structured approach to change management, HR addresses both

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Sébastien Dupuis (Assumption Life) on 120 years of legacy, innovation, and people

Sébastien Dupuis (Assumption Life) on 120 years of legacy, innovation, and people Sébastien Dupuis, President and CEO, Assumption Life (Canada) leads a company that has navigated over 120 years of history with a clear focus on innovation, cultural transformation, and people-centricity. This interview delves into the strategic pillars driving Assumption Life’s success, while sharing insights

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How Benenden Health increased member engagement by 845%

Benenden Health (UK), has successfully increased member engagement among its 870,000+ members by 845% since 2022. This case study explores the strategies and initiatives that contributed to this significant achievement, focusing on the implementation of new democratic processes and the launch of an online community platform. In 2023, Benenden Health, a UK-based affordable healthcare provider,

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