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Millennials driving change

Embedding innovation into business strategy and organisational culture is critical for insurers to survive and thrive in today’s fast-changing world. By engaging millennials in this process, many mutual/cooperative insurers are seeing a dual benefit: firstly, the fresh thinking and innovative perspectives from younger employees is helping to shape the capabilities, structures and culture required to embrace and enable innovation within an organisation. Secondly, this engagement contributes towards the development and retention of the best young talent to ensure that they are part of the future success of the organisation.

In this webinar, three young leaders from ICMIF members share how millennial-focused initiatives at their respective organisations are driving innovation and transformational change across the whole business. In these case studies, we discuss the development process, objectives and barriers faced by each young leader, and shared the successes, learnings and advice that will inspire other young employees looking at how they can impact their own organisation.


  • Amélie De Mévius, CRM Expert, P&V (Belgium) moderator
  • Ismael Blasco, Customer Service Co-ordinator, and Virginia Lingiardi, Innovation Team Leader, Grupo Asegurador La Segunda (Argentina)
  • Sara Schiffer, IT Specialist, DEVK (Germany)
  • Lorenzo Cordin, Digital & Open Innovation, Unipol (Italy)

The transcription of this webinar will be available to members shortly.

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More information

If you would like more information on the topic or case studies presented above, please contact us. We are here to make tailored introductions to your fellow ICMIF members and we can also share other member-only resources with you based on your specific challenges and interests.

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