The Co-operators to transition to the cloud to increase business agility and deliver more value to policyholders

9 January 2020


ICMIF member The Co-operators announced that it will transition to the cloud, enabling the Canadian cooperative to simplify its IT operations, adapt more quickly to changing market demands, and deliver more value to policyholders. The Co-operators has chosen Guidewire InsuranceSuite™ Cloud to power its core operations. A Guidewire customer since 2007, The Co-operators originally implemented Guidewire products in a self-managed, on-premises mode.

The company will first migrate policy administration, underwriting, and billing management capabilities simultaneously, followed by claims management, to Guidewire Cloud™, powered by Amazon Web Services (AWS).

“We are proud of the strong, mutually beneficial relationship we have developed with Guidewire over the years through our various implementation programs,” said Carol Poulsen, Executive Vice President and Chief Information Officer, The Co-operators. “Guidewire values our partnership, seeks our perspective, and is well attuned to our current and evolving needs. Our confidence in Guidewire as a partner made the decision to move to InsuranceSuite Cloud significantly easier.”

Craig Bran, Vice President, Finance, P&C Operations, The Co-operators, said, “Guidewire Cloud provides an agile, stable technology landscape with better uptime, so our employees can focus on strategic initiatives instead of system maintenance and upgrades to keep our technology up-to-date. Our omnichannel distribution network will be able to take advantage of those updates on a more timely basis, interacting with a superior platform and providing a better experience for our policyholders.”

“The Co-operators is one of our very first InsuranceSuite customers and I welcome them to the Guidewire Cloud,” said Steve Sherry, Chief Sales Officer, Guidewire Software. “We are pleased by its vote of confidence in our cloud services capabilities and applaud its mission of providing its customers with the products and services that best address their needs anytime, anywhere, on any device.”

Guidewire Cloud is the optimal way to experience the power of InsurancePlatform, combining Guidewire software, services, and ecosystem in a scalable, secure, and resilient SaaS model. It scales according to use, provides cost predictability, and transfers IT risk to Guidewire. Expert Guidewire teams and our SaaS-certified partners provide implementation services, security, ongoing management, and regular updates. All Guidewire products are available via Guidewire Cloud, which runs on AWS.

For member-only strategic content on the cooperative/mutual insurance sector, ICMIF members have exclusive access to a range of online resources through the ICMIF Knowledge Hub.

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