Five people put their hands together over a table covered with business charts and documents, symbolizing teamwork and collaboration, with digital icons showing data and growth graphics overlaid on the image.

Humans@Centre: the first step towards a successful transformation

Thought leadership article Humans@Centre: the first step towards a successful transformation Across industries, companies are experiencing an evolving business landscape, accelerating the need to rethink our approach to transformation as one of constant evolution. A human-centric approach is key to building adaptability in your people, preparing them for change and a future-ready workforce. Humans@Center means […]

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Nine customer types defining the next wave of insurance

Thought leadership article Nine customer types defining the next wave of insurance During the last several years, the urgency around customer centricity in insurance has only increased, thanks to constantly rising consumer expectations. As the industry continues to evolve and competition intensifies, shifting consumer needs are an invitation for insurers to innovate in pursuit of

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Thrive with purpose: A new brand for future generations based on shared purpose and values

Case study Thrive with purpose: A new brand for future generations based on shared purpose and values Thrivent is a Fortune 500 holistic financial services organisation driven by a higher purpose, helping its 2.3 million clients in the USA make the most of all they have been given. Through its purpose-based model, it helps connects

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Closing the protection gap for catastrophic risks in El Salvador through parametric microinsurance

Case study Closing the protection gap for catastrophic risks in El Salvador through parametric microinsurance El Salvador’s only insurance cooperative Seguros Futuro launched a parametric insurance product in 2018 to protect clients from catastrophic events. “Produce Seguro” provides cover for agriculture, small businesses and low-income families against natural disasters, the intensity and frequency of which

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Insurance ecosystems: six steps to set and execute the right strategy

Thought leadership article Insurance ecosystems: six steps to set and execute the right strategy Early adopters of ecosystems in insurance demonstrate how to create near-term value and build a foundation for long-term success. The formula for ecosystem success combines differentiating strategies, effective execution and a commitment to adjusting operations and offerings as market conditions evolve.

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DigiCOOP: A digital ecosystem to unite and revolutionise the Philippine cooperative sector

Case study DigiCOOP: A digital ecosystem to unite and revolutionise the Philippine cooperative sector DigiCoop, a fintech platform from 1CISP, aims to unite and serve cooperatives, redistributing wealth and creating financial freedom in the Philippines beyond financial inclusion, through the use of technology to enable both big and small cooperatives and their individual members to

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Five strategic themes defining the near future of insurance

Thought leadership article Five strategic themes defining the near future of insurance There are ample growth and transformation opportunities for insurers that can craft a clear strategic vision and take the right actions now. Purpose will be influential in shaping new value propositions, designing enhanced services and executing ESG strategies. New products, personalised experiences and

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