ICMIF member Shelter Insurance (USA) is celebrating a remarkable time of recognition, having received two prestigious honours that highlight its commitment to customer satisfaction and industry excellence. The company has once again ranked #1 in the Central Region in J.D. Power’s 2025 U.S. Auto Insurance Study and has also earned a spot on the Forbes […]
Brazilian ICMIF member Seguros Unimed has announced a partnership with Nama, a generative AI platform, to implement artificial intelligence in its call centre. The solution, which was initially trialled last year as a pilot project, will now be expanded to all the company’s segments, such as life, pension plans and dentistry, aimed at improving customer […]
Having committed to contributing to carbon neutrality by 2050 as a member of the Net-Zero Asset Owner Alliance (NZAOA), French ICMIF member MAIF has been implementing a proactive climate strategy for the past five years. After exceeding its initial targets for 2025, the mutual insurer says it is continuing its commitment and accelerating by setting […]
ICMIF member Capricorn Mutual, the protection arm of one of Australia’s and New Zealand’s largest member-owned organisations, Capricorn, has selected Duck Creek Technologies as its new core insurance delivery technology partner as part of its strategy to enhance services and experiences for members. The new cloud-based platform will replace Capricorn Mutual’s legacy core insurance systems, […]
Zenkyoren (Japan) has sponsored the issuance of a catastrophe bond “Nakama Re Series 2025-1 Class 1 Principal At-Risk Variable Notes” (hereinafter “Nakama Re 2025-1 cat bond”) on April 16, 2025 making the world’s first use of bonds issued by the Asian Development Bank (hereinafter “ADB”) as collateral. This marks the first occasion on which ADB […]
After a rigorous selection process, the Board of Directors of ICMIF member Desjardins Group (Canada) announced that Denis Dubois has been appointed as President and CEO. He will step into this role on 2 September 2025. Until then, Guy Cormier, who has served as President and CEO of Desjardins Group since 2016, will continue to lead […]
Amid escalating climate challenges and economic uncertainty, ICMIF member Co-operators (Canada) is building resilience from the household to the community level. In a year of record-breaking climate catastrophes resulting in $8.5 billion in insured losses across Canada, Co-operators 2024 Integrated Annual Report highlights its ongoing commitment to innovating and evolving its business models to help strengthen community resilience […]
Senior leaders from the International Cooperative and Mutual Insurance Federation (ICMIF) and its members joined a high-level gathering of cooperative and mutual leaders in Madrid (Spain) last week to discuss bold new strategies for growing the global cooperative and mutual sector. The meeting, held on 21–22 May 2025, brought together the Cooperative and Mutuals 50 […]
San Cristóbal Seguros, an Argentine insurer and ICMIF member, and Guidewire announced that San Cristóbal Seguros successfully implemented Guidewire InsuranceSuite on Guidewire Cloud to power its core business and streamline IT operations. As a Guidewire customer since 2015, the company leveraged Guidewire Cloud to successfully transform its fleet management and personal car business lines by […]
ICMIF member Benenden Health (UK) says it supported its members’ health and wellbeing needs 180,451 times in 2024, rising 4.2% from 2023 (173,079) and reporting a record-breaking year for service to members. Not-for-profit, affordable healthcare provider Benenden Health has over 870,000 members across the UK, making it the UK’s leading private healthcare provider by way […]