Royal London, an ICMIF member based in the UK, has enhanced its customer service for British Sign Language (BSL) users by adopting the Convo app. The new service reinforces Royal London’s commitment to inclusive and accessible support, ensuring all customers can communicate confidently and independently. Customers who use BSL can now connect directly with Royal […]
ICMIF Supporting Member AM Best has published an analysis of the impact the current Middle East conflict is having on reinsurers’ resilience. According to AM Best’s analysis, losses to the global reinsurance market are currently limited and would generally be characterised as single large losses. However, if the conflict continues, there is scope for accumulations across countries […]
US-based financial services provider and ICMIF member Thrivent has announced plans to recruit 600 new financial advisors in 2026, continuing a major expansion effort that saw the organisation exceed the same hiring target in 2025. The company said the recruitment drive is intended to help meet increasing consumer demand for purpose-based financial advice, while also […]
New research from ICMIF member LV= (UK) found that nearly half of UK adults (47%) say responsibility for long-term financial decisions is shared equally with their partner. LV= says its Wealth and Wellbeing Research Programme allows the mutual insurer/pensions provider a unique view of the UK’s financial and emotional health. This helps LV= understand the hopes […]
For the seventh time, ICMIF member Länsförsäkringar has been ranked as the most sustainable brand in the insurance industry, according to the Sustainable Brand Index survey, which examines Swedish consumers’ perceptions of major brands. “We have geared up our sustainability work in recent years to contribute even more to sustainable and future-proof societies. The fact […]
Senior representatives from Japanese ICMIF member Zenkyoren (National Mutual Insurance Federation of Agricultural Cooperatives) visited the head office of the International Cooperative and Mutual Insurance Federation (ICMIF) in Bowdon, Cheshire (UK), on Tuesday 10 March as part of a wider visit to the country. The delegation was led by Hakuo Aoe, Chairman of the Supervisory […]
ICMIF member Medical Assurance Society (MAS) (New Zealand) has announced Duck Creek Technologies as its new core insurance delivery technology provider for their general insurance business. MAS is a member-owned mutual that supports professionals to protect what matters most and build their financial future. They are trusted by medical professionals across New Zealand for advice, […]
ICMIF member Royal London (UK) will be sharing GDP 199 million with eligible customers in its 10th year of running a ProfitShare scheme. Owned by over two million customers, the mutual reported strong financial results for the year ended 31 December 2025, with operating profit up 18% to GDP 327 million. The results were supported […]
USA-based ICMIF member Harford Mutual Insurance Group (HMIG) has announced it donated nearly USD 600,000 to more than 90 nonprofit and charitable organisations throughout 2025. Through its HMIG Gives Back Program, Harford Mutual says its direct contributions supported initiatives focused on health and human services, as well as community enrichment. This commitment to philanthropy reflects […]
Reale Group (Italy) has announced the acquisition of an 80% stake in Lifenet Healthcare, a leading Italian group operating hospitals, surgical centres, diagnostic clinics, and eye and dental clinics. The transaction, carried out through Reale Services S.r.l., marks a strategic step in Reale Group’s plan to create a person-centred health ecosystem, extending beyond traditional insurance […]