First keynote speaker announced for the ICMIF Biennial Conference 2019: leading futurist Ross Dawson

22 May 2019


The International Cooperative and Mutual Insurance Federation (ICMIF) has today announced that the first keynote speaker for the ICMIF Biennial Conference 2019 (12-15 November 2019, Auckland, New Zealand) will be Ross Dawson, a globally recognised leading futurist, strategy advisor, and bestselling author who will speak on the topic of “Opportunities for mutual value creation”.

Opportunities for mutual value creation

The world is rapidly evolving, disrupting existing structures and institutions but also enabling extraordinary new possibilities. Technology is changing the nature of customer relationships and enabling new business models, social expectations for experience, transparency, sustainability and equity continue to rise, while in the network economy the structure of value creation is shifting to platforms. Value is now generated across ecosystems rather than within companies, and traditional organisations are increasingly recognising and responding to these changes. This large-scale shift to new models for value creation opens up a wealth of opportunities for mutuals and cooperatives, given their values, depth of community engagement, and focus on sustainability. Powerful and effective leadership is required to innovate and evolve in order to keep ahead of these shifts and help bring mutual value creation to the very centre of global business and society.

Ross Dawson

Ross Dawsonis globally recognised as a leading futurist, keynote speaker, entrepreneur and authority on business strategy. He is Founding Chairman of futures think-tank Future Exploration Network and ventures and publishing firm Advanced Human Technologies.

Strong global demand has seen Ross deliver keynotes on the future to business and government leaders in over 30 countries across six continents and lead executive and director education programs at leading institutions worldwide. He is a best-selling author of four books including Developing Knowledge-Based Client Relationships, now out in its second edition, and the prescient Living Networks, which foresaw the social networking revolution.

Ross has been named as one of the world’s top influencers in the future of work, crowdfunding, and Enterprise 2.0. His frequent media appearances include CNN, Bloomberg TV, SkyNews, ABC TV, New York Times, Guardian, Washington Post, Today and Sunrise shows, and many others.

Read more about the ICMIF Biennial Conference here or watch our latest video for a preview of the event. The video features interviews with attendees at the last ICMIF Conference who speak of the value they took from attending the event; there is also exclusive information on the agenda topics; and a glimpse into everything else the event in Auckland will have to offer.

The agenda

The theme of the conference, The future of mutuality, is driving an agenda which focuses on the future of the customer-owned model in insurance and how our members are creating sustainable, competitive advantage. The preliminary agenda is now available online.

The conference will feature leaders from the cooperative/mutual insurance sector as well as external experts from around the world in panel discussions and presentation sessions. Our agenda will include: 

  • Embedding operational agility and innovation in response to a rapidly evolving insurance market
  • Reacting to emerging insurance risks and market uncertainty
  • Remaining relevant to the customers of tomorrow
  • Operating as responsible businesses and integrating the Sustainable Development Goals (SDGs) in our organisations
  • Increasing customers’ wellbeing and societal resilience
  • Shifting our core business objectives from protection to prevention
  • Enhancing the customer experience and strengthening our customer relations through digitalisation and technology
  • Seizing opportunities in the digital ecosystem through new types of strategic partnership
  • Shaping our sector’s future by preparing the organisation’s leaders for a new business world, empowering young talent and upholding our distinct, cooperative/mutual values

ICMIF Young Leaders Programme at the Conference

Following the great success of the ICMIF Young Leaders Programme at the 2017 Conference in London we are running it again in Auckland. This unique programme is designed for young professionals who have been identified as strong candidates to become future leaders within their organisations. They can attend the ICMIF Conference at a discounted fee as well as participate in exclusive networking events designed specifically to meet their interests. For more information please see the Conference website where you can read more and watch the ICMIF Young Leaders video.

For member-only strategic content on the cooperative/mutual insurance sector, ICMIF members have exclusive access to a range of online resources through the ICMIF Knowledge Hub.

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