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Video presentation

People first: How Uplift Mutuals builds for what people need

AOA webinar: Risk reduction and the SDGs: Good health, sustainable communities and disaster prevention

Uplift Mutuals keeps its ear to the ground, listening to what members from low income households need and developong products and processes that make the product high value for money and solve the difficulties in accessing care in India. Uplift has built the bouquet of health services and is currently in the process of digitising the entire mutual experience.

In India, 7,000 people slip into poverty every hour because of the unplanned and incredibly high cost of health care. Traditionally, these expenses are thought to come from inpatient hospital care, but for most of the poor Indian population, the outpatient cost causes the most disruption. Indeed, 60-70% of all health expenses are outpatient care and medicines.

To compound this already devastating fact, most health insurance options in India only provide hospital cover. This has led to a significant trust deficit within the insurance market.

Mutuals are changing the face of insurance in India through their mutuality. Uplift Mutual focuses on teaching and enabling illness prevention and good health whilst covering people when they are most in need.

This mutual is predominantly a female lead organisation that meets the needs of its members. The team at Uplift Mutual work with the communities to design products and services bespoke to those in need. Microinsurance is working to service a market whilst delivering prevention and SDGs.

Presenter:

Kumar Shailabh, Executive Director, Uplift Mutuals (India)

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