ICMIF member Vaudoise Assurances (Switzerland) has partnered with insurtech provider Guidewire to implement cloud technology solutions.

Vaudoise has recently gone live on the Guidewire Cloud Platform as well as successfully implemented the Guidewire ClaimCenter and is currently integrating the Guidewire PolicyCenter.

One of the ten largest private insurers on the Swiss market, Vaudoise says the new technology will improve efficiency and customer experience.

“We are very proud of this milestone, which sets a new benchmark for our industry,” said Arno Suess, Head of P&C Claims at Vaudoise.

“With Guidewire Cloud Platform, we can now process motor insurance claims faster, with greater automation and fully digital processes. The result: faster decisions, more transparency, and a seamless experience for customers during critical moments in their lives,” he added.

“Vaudoise is well-known for its customer focus, operational excellence and agility – qualities that have made it a leading insurer in the Swiss region,” said Mathias Grobet, EMEA VP at Guidewire.

“We are honoured to assist Vaudoise in further enhancing their reputation. ClaimCenter on Guidewire Cloud Platform is helping insurers across the globe to resolve claims faster, deliver accurate claims outcomes and exceed customer expectations. We look forward to continuing to support Vaudoise in their transformation journey,” Grobet concluded.