International Cooperative and Mutual Insurance Federation
This year’s emerging risk insights reflect the uncertainty currently shaping the global risk landscape of the insurance industry, including geopolitical tensions, volatile financial markets and technological innovations such as generative AI. The world undergoes constant change, and this gives rise to what we term “emerging risks”. These are new and changing risks that are difficult […]
Close regulatory scrutiny, disruptive technology and growing pressure from investors are forcing insurers to rethink their priorities into 2024. In a time of turbulence, stakeholders want insurers to deliver more value through stronger protections, holistic solutions and personalized experiences. Trust can help insurers take advantage of generative AI to reduce protection and savings gaps and
2024 Global Insurance Outlook: How increased trust and transparency can unlock growth Read More »
FMG, the leading insurer for New Zealand’s farmers and growers, differentiates itself through a relationship model that focuses on building customer intimacy and understanding its rural client base better than others in the market. As the organisation began to invest in digital capabilities to support its recent growth, it took an approach that would be
In the past 150 years, half of the deadliest typhoons to hit the Philippines occurred in the last two decades. Farmers are particularly at risk to these natural disasters and many do not have access to affordable insurance and where it is available, claims often take a long time to be paid out. CLIMBS (Philippines)
Weather protection insurance for farmers in the Philippines Read More »
These three separate presentations by Royal London, Benenden Health, and Aviva Investors explore how organisations are incorporating environmental, social, and governance (ESG) considerations into their supply chains. Various strategies are employed, including measurement, assessment, and supplier engagement to align with climate goals. Some organisations take practical steps to address immediate needs and integrate ESG elements
ESG integration in the supply chain Read More »
Amidst a rapidly changing work landscape, employee wellness has taken centre stage, with 40% of employers revamping their policies post-pandemic. Wellness strategies encompass four pillars—physical, social, emotional, and financial. Companies are adapting, offering fitness subsidies, digital mental health solutions, and flexible benefits to diverse generations and people at different life stages. As hybrid work models
Employee wellness trends: navigating a shifting landscape Read More »
In this session, PPS (South Africa) and FMG (New Zealand) provide insights into their distinct approaches to recognising and rewarding employee performance. PPS focuses on attracting top-quality professionals, emphasising employee development, and fostering a culture of well-being and recognition, exemplified by its Dream Protector Awards. FMG follows a comprehensive performance management process, including annual awards
Performance recognition and rewards for mutuals Read More »
Established in 2006 in the Netherlands, the Achmea Foundation focuses on uplifting vulnerable communities, especially in sub-Saharan Africa, in alignment with specific UN Sustainable Development Goals. Funded by Achmea using 0.5% of its annual profit, the Foundation runs four programmes promoting healthcare, agriculture, employee volunteering, and knowledge-sharing. Collaborating with entities like the ICMIF Foundation, it
Technical assistance as a talent development and employee engagement opportunity Read More »
The growing recognition of employee experience is reshaping business priorities, emphasising talent retention and operational efficiency. A shift towards purpose-driven, modular technology adoption is evident, allowing targeted improvements and increased accessibility. HR and workforce management trends involve breaking down silos, consistent management of contingent workers, and modular HR technology adoption. Artificial intelligence (GenAI) is enhancing
HR and technology – Now, next and beyond Read More »
Although AM Best’s innovation capability assessments continue to skew towards lower profiles, some companies have demonstrably improved since the initial assessment cycle, resulting in a marginal shift. More companies are placing high importance on data quality to improve efficiency and profitability, and leadership teams understand that system and IT infrastructure upgrades are critical to achieving
Insurers continue to innovate, albeit to varying degrees Read More »