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The future of HR functions: Reimagining service delivery models

The HR landscape is evolving, influenced by external and internal drivers. Organisations are reassessing HR service delivery models post-pandemic, recognising HR’s role in operational resilience and strategic advising. Investments in human resources management systems (HRMS) now focus on leveraging data for informed decision-making. HR’s role extends beyond internal efficiency to enhancing organisational productivity and competitiveness. […]

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EY Global Mutual Insurance Market Scan 2024

Mutual and cooperative insurers remain a critical pillar of the global insurance industry, offering vital protections to individuals, families, businesses and communities around the world. Mutuals will only become more important as new risks emerge, presenting more potentially severe threats. Mutuals can also provide leadership as the industry is increasingly challenged to balance profitability with

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ICMIF Members: Key Statistics Report 2024

The latest ICMIF Members: Key Statistics report from the International Cooperative and Mutual Insurance Federation (ICMIF) shows 61% of the ICMIF membership exceeded their local market’s annual growth-rate between 2022 and 2023, compared to 59% between 2021 and 2022. The report, compiled using data taken from members’ most recent financial reports, has stated aggregate totals

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Terry Rasmussen (Thrivent) on staying true to your roots whilst modernising

Terry Rasmussen, President and CEO of Thrivent (USA) shares how the organisation stays true to its 120 year old roots, whilst innovating and transforming to better serve current and future generations. Rasmussen also discusses how her leadership style has changed through the course of her career, and how Thrivent ensures its employees are aligned with

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Sustainable ambitions

Univé (Netherlands) has embarked on a journey to integrate sustainability into its core operations, guided by global frameworks like the European Green Deal and Sustainable Development Goals (SDGs). This approach reflects a commitment to reducing environmental impact, enhancing social well-being, and fostering economic stability. At its core, Univé defines sustainability as meeting present needs without

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Africa’s Sovereign Risk Pool

Africa Risk Capacity (South Africa) is a pioneering organisation established by the African Union to strengthen disaster resilience across the continent. Over the past decade, it has played a pivotal role in enabling African governments and communities to mitigate the impacts of natural catastrophes through innovative insurance mechanisms, contingency planning, and strategic partnerships. Its approach

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Marketing: The long game

Cornish Mutual, founded in 1903 by local farmers, is a general insurance mutual dedicated to serving the unique needs of the farming community across Southwest England. Its purpose-driven approach is anchored in mutuality, emphasising relationships, local expertise, and genuine care for members. Through initiatives like its health and safety service, sponsorship of agricultural shows, and

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Communicating mutuality to stand out in a competitive landscape

The Mutual Fire Insurance Company of British Columbia (Canada), founded in 1902, leverages its heritage and commitment to mutuality in its modern brand and marketing strategy. By focusing on relationship-building through its broker network, the company avoids traditional direct-to-consumer advertising, instead crafting campaigns that emphasise values, trust, and community impact. Its marketing team employs digital

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Three people sit on stage in front of an audience, speaking at the ICMIF Biennial Conference held from November 12-15. The stage background displays the event name and dates in large text.

Collaborating with purpose and 2024 ICMIF General Meeting

ICMIF Biennial Conference 2024 The final session looks at how ICMIF can inspire and promote effective collaboration amongst its membership of purpose-led insurers and partners. It provides an opportunity for more ICMIF members to share their experiences and stories of successful collaboration within the ICMIF network. This session also includes the 2024 ICMIF General Meeting.

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Partnerships to create more resilient businesses

ICMIF Biennial Conference 2024 This session focuses on examples from ICMIF members that have forged partnerships to help them balance financial performance, quantifying risks and measure sustainability impact to more effectively drive long-term growth and resilience. The case studies look at commitments and strategies that enable real action across various strategic areas, and the impact

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