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Video presentation

Providing value to members through co-creation initiatives: Synergy through cooperation and “Kyoso”

ICMIF Biennial Conference 2024: Putting a purpose-led strategy into practice

A collaborative initiative between two major Japanese cooperative organisations, Kokumin Kyosai Co-op and CO-OP Kyosai, focuses on mutual insurance and community support. These entities, initially serving distinct target groups (labour unions and consumers), have expanded their cooperation to address broader societal challenges, including disaster relief, traffic safety, and sustainable community building. Their joint efforts include distributing safety flags for children, providing disaster relief materials, and engaging in disaster awareness campaigns. They also support winter sports for people with disabilities and foster international collaboration, such as hosting Ukrainian athletes. The overarching goal is to leverage their combined strengths to enhance social welfare, promote resilience against disasters, and contribute to the sustainable development of local communities, reflecting their commitment to cooperative principles and mutual aid.

In an era where cooperation and social responsibility are paramount, Kokumin Kyosai Co-op and CO-OP Kyosai, two Japanese cooperatives are pioneering innovative initiatives that go beyond financial protection. Their commitment to mutual aid and community development is evident through various collaborative projects that aim to create a safer, more sustainable society.

The 25 million signature petition campaign

One of the most significant achievements of the two cooperatives was the 25 million signature petition campaign advocating for a public disaster protection system. Following the devastating Kobe earthquake in 1995, there was a growing awareness of the need for government-supported disaster relief. The campaign successfully garnered support from one in five Japanese citizens at the time. As a result, in 1998, a public disaster relief system was established, ensuring financial support for those affected by natural disasters such as earthquakes and typhoons. This movement highlighted the power of collective action in influencing national policy.

The co-creation council

Recognising the need for stronger collaboration, a joint council was established by Kokumin Kyosai Co-op and CO-OP Kyosai in December 2018 to facilitate cooperation between mutual aid organisations. The council serves as a platform where both entities share information, discuss challenges, and develop joint strategies to address pressing issues. A key initiative under this collaboration is the reciprocal exchange of directors, allowing for enhanced management integration and the sharing of best practices. By fostering deeper connections between leadership teams, the council ensures a more unified approach to mutual aid and community service.

Personnel exchange for organisational synergy

To further solidify cooperation, an employee exchange programme was introduced, allowing staff members from one cooperative to work in another for a period of two to three years. This initiative enables personnel to gain insight into different organisational cultures and operational methods. The experience fosters mutual understanding and enhances business integration, ultimately improving the efficiency and effectiveness of cooperative services. Even after returning to their original organisations, employees maintain valuable relationships that contribute to ongoing collaboration.

The children’s traffic safety project

With a strong commitment to child safety, the cooperatives have undertaken initiatives to protect young students from road accidents. Recognising that children, particularly around the age of seven, are highly vulnerable to traffic-related incidents, the cooperatives have donated over 1.4 million crossing flags to primary schools across Japan. These flags help alert drivers when children are crossing the street, significantly enhancing road safety. In 2023 alone, 13,050 flags were distributed to 261 schools nationwide, reinforcing the commitment to safeguarding the next generation.

Educating the public about disaster prevention

Preparedness is key in mitigating the impact of natural disasters. Through educational initiatives, the cooperatives provide the public with critical information on disaster prevention. Ground surveys are conducted to assess local risk factors, and virtual reality equipment is made available to simulate earthquake experiences. These efforts aim to raise awareness and encourage proactive measures to reduce vulnerability to disasters. The cooperatives also leverage social media and digital signage to promote disaster insurance, ensuring that more individuals understand the importance of preparedness.

Building a better community through mutual support

Beyond insurance and disaster relief, the cooperatives actively contribute to social welfare. They have donated thousands of emergency tarpaulins to local governments for temporary housing following typhoons and earthquakes. Additionally, they support inclusive sports initiatives, such as para-skiing, to foster a more inclusive society. In 2019, a gold partnership with the Japan Para-Ski Federation was established, providing ongoing support to athletes with disabilities.

Furthermore, in response to the 2024 Noto Peninsula earthquake, the cooperatives played a crucial role in relief efforts. With rapid coordination, 17,000 claims were processed, amounting to 14.2 billion yen in aid. Additionally, representatives visited nearly 5,000 affected members to offer personal support, demonstrating their dedication to assisting communities in times of crisis.

A future built on collaboration

The cooperatives remain committed to strengthening their collaboration to build resilient communities. By leveraging their combined membership base of over 42 million individuals, they continue to develop initiatives that address emerging social challenges. Their efforts extend beyond financial aid, focusing on community-building, disaster preparedness, and public education.

As the International Year of Cooperatives 2025 approaches, Japanese cooperatives are determined to highlight the value of mutual aid and cooperation. By deepening their partnerships with other cooperative and mutual aid organisations, they aim to amplify their impact and ensure a safer, more sustainable future for all.

Through these initiatives, Japanese cooperatives exemplify the power of collective action. Their unwavering commitment to social responsibility and mutual support serves as a model for cooperative movements worldwide, demonstrating that when communities come together, they can overcome challenges and create lasting positive change.

Presenter:

Tadao Takahashi, Senior Managing Director, Kokumin Kyosai co-op (Japan) and Toshiaki Wada, President, CO-OP Kyosai (Japan)

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