ICMIF Knowledge Hub - International Cooperative and Mutual Insurance Federation

ICMIF Knowledge Hub

The ICMIF Knowledge Hub below brings together all of ICMIF’s strategic intelligence and best-practice content in one place, making it easily accessible and searchable for ICMIF members. The Knowledge Hub is organised by three thematic areas of strategic interest: mutual difference, innovation and emerging risks, and sustainability and social responsibility. It utilises a dynamic tagging system so users can easily navigate the wealth of exclusive content which has been curated for members, including video presentations, conference sessions, webinars, member case studies, thought-leadership articles, leadership interviews, blog articles and the latest news stories. Please scroll down to find the search tools which will help you find the content you are looking for. If you require further assistance or are unable to find specific content please contact a member of the ICMIF team.

We encourage members to bookmark this page for future use as new member-only content will be regularly added.

Webinar

Mutual Leaders’ Insights: a panel discussion with ICMIF member CEOs (Episode 7)

Mutual Difference

This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These...

Video presentation

AI and workforce transformation in insurance

Innovation and Emerging Risks

Artificial intelligence (AI) in the insurance industry is best understood as a powerful, context-dependent tool rather than a universal solution. Companies must distinguish between general AI and specialised tools, recognising that the latter often excel in specific tasks such as translation or data structuring...

Publication

European Mutual Market Share 2026

Mutual Difference

European mutual and cooperative insurers continued to demonstrate resilience in 2024, achieving 7.3% total annual premium growth, comprising a 6.7% increase in life insurance and 7.8% growth in non life business, reflecting a broad recovery in economic activity, easing inflationary pressures, and sustained demand for both savings and protection products.

CEO interview

Rockne Corbin (Shelter Insurance) reflects on change, continuity and leading for the long term

Mutual Difference

Rockne Corbin discusses what it means to lead a mutual insurer through a period of rapid change. From digital transformation to talent and customer service, he outlines the priorities shaping Shelter’s long-term direction.

Thought leadership article

Managing risk in global supply chains

Innovation and Emerging Risks

Supply chains are increasingly modular, dynamic and subject to seismic geopolitical shocks. Businesses that partner with risk experts to identify weaknesses can prevent disruption. Global supply chains are ever more intricate, and exposed to disruption from...

Video presentation

From intent to outcome – The strategic AI agenda for mutual/cooperative insurers

Innovation and Emerging Risks

As the insurance industry moves beyond experimentation, mutual and cooperative insurers are increasingly focused on translating AI ambition into enterprise-wide impact. This session explores how ICMIF members can...

Conference session

Practical implementations and lessons from mutual/cooperative insurers

Innovation and Emerging RisksMutual Difference

Mutual insurers are putting AI into practice across different parts of their organisations. At Länsförsäkringar, Univé, Unipol and Wawanesa, common themes include the importance of strong governance, data readiness, workforce adoption and...

Webinar

Upcoming: Strengthening wildfire resilience: perspectives from Canadian ICMIF members

Innovation and Emerging RisksSustainability and Social Responsibility

Upcoming: 8 July, 15:00-16:00 BST This webinar will explore how ICMIF members Co-operators, Gore Mutual and Wawanesa are addressing Canada’s wildfire vulnerabilities, and the complexities of providing affordable insurance, particularly for homes in high-hazard wildfire areas. Although these examples are...

Webinar

Purpose-led fintech innovation at Royal London

Innovation and Emerging RisksMutual Difference

How can mutuals innovate with a fintech mindset? In this webinar, WealthWizards—part of Royal London (UK)— shares its approach to purpose-led innovation, demonstrating how it is making guidance and financial advice more accessible and affordable. As a market-leading fintech business...

Webinar

Upcoming: Rethinking insurance for the AI era

Innovation and Emerging Risks

Upcoming: 21 July, 15:00-16:00 BST The rapid deployment of artificial intelligence (AI) has outpaced the insurance market’s ability to address the unique risks it introduces. As organisations integrate generative and non-generative AI into customer interactions, decision-making and core operations, they...

Thought leadership article

From risk transfer to risk prevention: How AI supports long-term financial resilience in mutual insurance

Innovation and Emerging RisksMutual Difference

For generations, the value proposition in insurance has been defined by risk transfer: when losses occur, insurers help policyholders recover financially. That role remains essential. But major long-term shifts across the global insurance landscape are now forcing a reimagining of customer value...

Video presentation

From IT to people: PPS’s approach to AI in the workplace

Innovation and Emerging Risks

AI is no longer just an IT matter, but increasingly a people and trust topic. In this presentation, PPS shares its approach to AI in the workplace, with a particular emphasis on people, trust, and practical governance. The presentation outlines PPS’s current...

Webinar

Accessing strategic capital for mutuals

Mutual Difference

Cooperatives and mutual insurers face a longstanding challenge in accessing external capital, relying primarily on capital gained through retained earnings from premiums and returns on investments. In this webinar, ICMIF Supporting Members EY, Guy Carpenter, and Swiss Re share innovative approaches to...

Webinar

Emerging themes across the life (re)insurance market

Innovation and Emerging Risks

Life insurers across the ICMIF membership are navigating an increasingly complex, yet diverse reinsurance landscape. Pressures on capital and liquidity, evolving product specifications, and changing reinsurer appetites, are all key themes that mean the structuring and management of reinsurance programmes...

Thought leadership article

Cat bond market growth accelerates as loss multiples compress

Innovation and Emerging Risks

ICMIF Supporting Member AM Best provides an overview of some of the latest trends in the cat bond market. ILS market capacity reached USD 120 billion by year-end 2025 with cat bonds and sidecars driving ILS market growth..

Thought leadership article

Spillovers from the Iran War for global and Asian economies

Innovation and Emerging Risks

As the war in Iran continues to impact markets worldwide, ICMIF Supporting Member Peak Re analyses the conflict’s implications for re/insurance markets...

Video presentation

Länsförsäkringar’s customer-facing AI chatbot

Mutual DifferenceSustainability and Social Responsibility

Länsförsäkringar is exploring how generative AI can support customer service in a large, regulated mutual insurance environment. This case study highlights a practical approach to deploying AI responsibly, with...

Video presentation

Unipol shares its structured approach to scaling AI

Innovation and Emerging RisksMutual Difference

Unipol presents a structured approach to scaling AI across a large insurance group, with a strong focus on prioritisation, value creation and governance. The case study outlines how the organisation is identifying where...

CEO interview

Lassaad Zarrouk (MAE Assurances) on bringing together mutuality, innovation and impact for the benefit of members

Mutual Difference

As the head of MAE Assurances, Lassaad Zarrouk embodies the ambitious vision of a mutual insurance company that combines economic performance with ethical commitment. True to its founding values, MAE is pursuing a sustainable development trajectory...

Video presentation

Univé’s organisational redesign using AI

Innovation and Emerging RisksMutual Difference

Univé’s case study shows how AI can be adopted across an organisation as part of a broader business transformation. Rather than focusing only on technical solutions, it reflects a company-wide effort to embed...

Video presentation

How Wawanesa integrated AI into everyday operations

Innovation and Emerging RisksMutual Difference

Wawanesa’s case study illustrates how AI is being integrated into day-to-day operations, supported by organisation-wide access, training and oversight. It offers an example of how a mutual insurer can build practical...