ICMIF Knowledge Hub - International Cooperative and Mutual Insurance Federation

ICMIF Knowledge Hub

The ICMIF Knowledge Hub below brings together all of ICMIF’s strategic intelligence and best-practice content in one place, making it easily accessible and searchable for ICMIF members. The Knowledge Hub is organised by three thematic areas of strategic interest: mutual difference; innovation and emerging risks; and sustainability and social responsibility. It utilises a dynamic tagging system so users can easily navigate the wealth of exclusive content which has been curated for members, including video presentations, conference sessions, webinars, member case studies, thought-leadership articles, leadership interviews, blog articles and the latest news stories. Please scroll down to find the search tools which will help you find the content you are looking for. If you require further assistance or are unable to find specific content please contact a member of the ICMIF team.

We encourage members to bookmark this page for future use as new member-only content will be regularly added.

Video presentation

Desjardins announces CAD 350 million in financing to build wind farms

Sustainability and Social Responsibility

This week, Canadian ICMIF member Desjardins announced that it is providing up to CAD 350 million in financing to the Alliance de l’Énergie de l’Est so that it can invest in renewable energy projects and qualify for requests for proposals...

Conference session

CEO panel: Mutuality at the heart of a purpose-driven business

Mutual Difference

Whilst a purpose-driven strategy is not a new concept for many mutual/cooperative insurers, many are embracing their mutual purpose and values as part of ambitious growth strategies to create long-term, sustainable value for all stakeholders. This panel of ICMIF member...

Video presentation

Securing a vibrant future for Gore Mutual as a purpose-driven, digitally-led mutual

Innovation and Emerging RisksMutual Difference

Gore Mutual is undergoing a significant transformation called Project Next Horizon. They owe their longevity to embracing principles of mutuality such as conservatism, prudence, and maintaining local roots. However, they recognized the need to make transformational investments to face four key challenges...

Conference session

Sustainability as a strategic differentiator for mutual/cooperative insurers

Mutual DifferenceSustainability and Social Responsibility

Sustainability has always been part of the DNA of the mutual/cooperative model. However, as the growing market expectations and regulatory requirements are shifting towards all organisations adopting sustainable business practices, how do mutual/cooperatives differentiate themselves...

Video presentation

The role of HR in shaping workplace culture

Mutual Difference

It is crucial to align an organisation's culture with its purpose, mission, and values. Middle managers and supervisors play an important role in promoting desirable behaviours and using levers or systems to obtain behavioural. Frameworks such as nudges and shoves and the HR...

Conference session

Transforming our businesses to become truly customer-centric

Innovation and Emerging RisksMutual Difference

This session includes business transformation case studies from ICMIF members of their journey to modernise their organisations, responding to changing customer expectations and rapid technology developments, to become truly customer-led (rather than product-led) organisations. Hear examples of new operating models and digitally-led...

Webinar

Q&A with new ICMIF Chair Rob Wesseling

Mutual Difference

In this exclusive ICMIF webinar, ICMIF’s new Chair, Rob Wesseling, President and CEO of Co-operators in Canada, joins ICMIF’s Chief Executive Shaun Tarbuck for a Q&A session about his next four years as the Chair of the Federation. In this...

Thought leadership article

Nine customer types defining the next wave of insurance

Innovation and Emerging Risks

During the last several years, the urgency around customer centricity in insurance has only increased, thanks to constantly rising consumer expectations. As the industry continues to evolve and competition intensifies, shifting consumer needs are an invitation for insurers to innovate in pursuit of growth…

Case study

Weather protection insurance for farmers in the Philippines

Sustainability and Social Responsibility

CLIMBS (Philippines) made available an affordable parametric weather insurance product which uses 24/7 satellite monitoring and pays out to policyholders within 15 days of a severe weather occurrence without the need to file a claim or in person assessments...

Video presentation

Seizing innovation opportunities through start-ups, accelerators and new ecosystems

Innovation and Emerging Risks

For Desjardins, their purpose is to enrich the lives of policyholders and their communities. Innovation is a key driver in their transformation. They identified three areas where they could tap into innovation: the innovation hub, investment funds, and acting as a growth accelerator for startups...

Video presentation

Royal London’s net zero pathway: Moving fairly into a sustainable world

Sustainability and Social Responsibility

Sustainability is embedded in Royal London's purpose, to play a part in moving towards a sustainable world. The company is committed to achieving net-zero emissions in their investments by 2050 and have set targets to reduce their operational emissions, including a 50% reduction...

Webinar

Summary of the 1/1 renewal and global reinsurance market outlook

Innovation and Emerging Risks

Following one of the most difficult, frustrating and complex reinsurance renewals in recent history, this webinar provides ICMIF members the opportunity to learn more about the factors that contributed to such a difficult renewal. Shaun Sinniah from ICMIF’s Supporting Member...

Thought leadership article

Why ESG is critical to insurers’ financial leadership

Sustainability and Social Responsibility

As ESG reshapes the future of insurance, financial leaders can step up as advisors to the business and help set the direction. While ESG matters concern the whole business, CFOs who can drive finance transformation have the best chance of success in driving ESG success across the...

Webinar

Mutual Leaders Insights – Quarterly panel discussion with ICMIF member CEOs

Mutual Difference

This new quarterly ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the...

Conference session

Transitioning to a net-zero future

Sustainability and Social Responsibility

Mutual and cooperative insurers have a vital and integral role to play in the industry’s road to net-zero. Many members already incorporate ESG criteria in their investment portfolios and are declaring a roadmap to become a carbon neutral business over the next 30 years...

Video presentation

Leading with mutuality: Starting out on a sustainability journey

Mutual DifferenceSustainability and Social Responsibility

Wawanesa began their sustainability journey in 2021 with the launch of a new strategy called “Leading with mutuality” which focused on creating value for their members and communities through member-centricity and ESG. Leveraging the work ICMIF members had already done combined with internal conversations...

Video presentation

Taking the first steps to implement sustainability in a purpose-driven strategy

Sustainability and Social Responsibility

This case study presentation from The Mutual Fire Insurance (Canada) shares details of their sustainability/ESG journey. This started when it formed an ESG Committee and a Purpose Committee directed by staff and without C-suit representation. The ESG Committee created a company ESG policy and mandate...

Conference session

Adapting to the new world of work

Innovation and Emerging RisksMutual Difference

The COVID-19 pandemic has forced companies to reimagine how and where people work. Existing trends in remote work and automation have accelerated, and there has been a new focus on mental health and resilience, digital collaboration and importance of diversity and inclusion in the workplace...

Blog article

Emerging trends: systematic approaches for identification and assessment

Innovation and Emerging Risks

“Insurers and reinsurers face a tremendous amount of change and uncertainty, and that uncertainty only continues to grow in speed and complexity. Given this context, it is more important than ever for organisations to anticipate emerging trends and the risks...

Case study

Transitioning to net zero – what have ICMIF members already committed to?

Sustainability and Social Responsibility

Updated in January 2022 to include the latest Net Zero commitments by ICMIF members, this article shares some examples of members’ actions to move themselves towards becoming carbon neutral organisations. Members are declaring their targets and changing their investment portfolios and...

Thought leadership article

Motor insurance for a changing world of mobility

Innovation and Emerging Risks

Times are changing, altering many familiar, established and cherished concepts—in our daily lives and also in our industry. With the revolutionary and breathtaking evolutions we have seen in the field of mobility in recent years, with the challenges of climate protection...