Access the ICMIF Knowledge Hub homepage. Members are encouraged to bookmark this page for future reference.

Video presentation

Advancing sustainability in insurance

ICMIF Resilience and Sustainability Summit 2025: Embedding sustainability from the inside out: Driving organisational change across culture and leadership

ICMIF Resilience and Sustainability Summit 2025: Unive (Netherlands) exemplifies how an insurance company can embed sustainability at the heart of its strategy, operations, and culture, treating it as a boardroom priority rather than a peripheral concern. The organisation employs a structured, data-driven approach, beginning with a double materiality assessment and focusing on five key themes: climate mitigation, climate adaptation and resilience, biodiversity, EU taxonomy alignment, and support for vulnerable communities. Ambitions are set across underwriting, investments, and internal operations, with clear distinctions between CO₂ neutrality and net zero targets to ensure pragmatic progress. Transition pathways translate long-term goals into actionable steps, while ESG data underpins decision-making and stakeholder engagement. Unive’s commitment extends to social impact, collaboration with other sectors, and continuous adaptation, positioning it as a leader in sustainable insurance.

Unive has integrated sustainability into its core operations, strategy, and culture. The organisation’s journey reflects both the challenges and opportunities inherent in embedding environmental, social, and governance (ESG) principles within the insurance sector.

At Unive, sustainability is not a peripheral concern but a central topic in the boardroom. The company recognises that meaningful progress requires both individual and collective commitment from its leadership. Some board members are deeply motivated by corporate purpose and environmental stewardship, while others respond to structured incentives, such as remuneration policies linked to sustainability indicators. This diversity of motivation underscores the importance of aligning personal drivers with organisational goals to foster genuine progress.

Unive’s approach to sustainability is methodical and data-driven. The company began by conducting a double materiality assessment, benchmarking its performance against peers and integrating risk management and strategic considerations. This process led to the identification of five priority themes: climate mitigation, climate adaptation and resilience, biodiversity, EU taxonomy alignment, and support for vulnerable regions and communities.

For each theme, Unive defines ambitions across three domains: underwriting, investments, and its own operations. For example, the company aims for CO₂ neutrality in underwriting and net zero CO₂ in investments, deliberately distinguishing between these terms to ensure realistic and pragmatic targets. The focus is on achievable actions, with an emphasis on creating a baseline before setting ambitions and developing transition pathways.

Unive’s sustainability strategy is anchored in the development of transition pathways. These pathways translate long-term ambitions, such as those for 2050, into actionable goals for 2030 and the near term. The company prioritises segments with the largest environmental footprint, such as its motor and fire insurance portfolios, and involves product specialists in the process to ensure practical and relevant changes.

The transformation extends to product design, with the EU taxonomy serving as a benchmark for aligning insurance products with sustainability criteria. Unive systematically reviews its portfolio, aiming to update one product per year to meet these standards, thereby ensuring steady progress towards its long-term goals.

Data is at the heart of Unive’s sustainability efforts. ESG data provides the baseline for setting ambitions, tracking progress, and facilitating informed discussions. Without reliable data, it is impossible to measure impact or engage stakeholders effectively. Communication and education are also critical, as members and clients must understand the implications of the company’s sustainability initiatives and how these changes affect them.

Unive places a strong emphasis on social impact, particularly in supporting vulnerable sectors, regions, and individuals. The company’s mutual structure and heritage drive a commitment to helping members and communities adapt to climate change and other social challenges. This focus extends beyond compliance, aiming for genuine impact and alignment with national and European goals.

Recognising that sustainability challenges are complex and interconnected, Unive actively collaborates with other sectors, including construction, water management, and local government. Such partnerships are essential for developing new business models, creating incentives for preventive measures, and ensuring that the company’s portfolio evolves in line with societal needs and regulatory expectations.

Presenter:

Harold Hendriks, Sustainability Officer, Univé (Netherlands)

More information

If you would like more information on the topic or case studies presented above, please contact us. We are here to make tailored introductions to your fellow ICMIF members and we can also share other member-only resources with you based on your specific challenges and interests.

Scroll to Top