ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.
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Upcoming webinars
Upcoming: 21 July, 15:00-16:00 BST The rapid deployment of artificial intelligence (AI) has outpaced the insurance market’s ability to address the unique risks it introduces. As organisations integrate generative and non-generative AI into customer interactions, decision-making and core operations, they may inadvertently expose themselves to a class of AI-native liabilities that traditional insurance policies may […]
Past webinars
The digital mutual: Episode 8, NTUC Income (Singapore) Since it was founded 50 years ago, NTUC Income (Income, Singapore) has grown into a thriving social enterprise, serving over two million customers with its offerings in life, health and general insurance. In addition to being one of the leading composite insurers in Singapore, the organisation has […]
In this webinar, insurance academic Dr Antti Talonen reflects on the key trends in insurance today and in the future with a special focus on the specific characteristics of customer ownership and mutual insurance. Taking inspiration from his vast international research on the sector, Antti shares his thoughts on the 10 most important ideas of […]
The mutual advantage: Episode 3, PPS (South Africa) As a financial services provider that is tailored to graduate professionals, PPS (South Africa) innovates continuously to solve the daily pain-points of its members and provide them with peace of mind. Their ethos of mutuality means that they exist solely for the benefit of their members by […]
In this webinar, Dr Andrew Johnston, Global Head of Insurtech at Willis Re, speaks about the latest global state of InsurTech. His presentation focuses on investment trends, successful strategies for the adoption of technology and the continuous evolution of ‘InsurTech’ as we know it. Specifically, Andrew also speaks to the application of InsurTech and technology […]
In its 2018 employee engagement survey, the word most frequently used to describe EMC Insurance Companies (USA) was “conservative.” Only one year later, the 2019 employee engagement survey results revealed that “innovative” was the most commonly used word to describe the organisation. Today, EMC is recognised as an industry leader in insurance innovation, both in […]