All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Upcoming webinars

Upcoming: Emerging themes across the life (re)insurance market

Upcoming: 9 June 15:00-16:00 BST Life insurers across the ICMIF membership are navigating an increasingly complex, yet diverse reinsurance landscape. Pressures on capital and liquidity, evolving product specifications, and changing reinsurer appetites, are all key themes that mean the structuring and management of reinsurance programmes has never been more important. Guy Carpenter will share insights […]

Upcoming: Purpose-led fintech innovation at Royal London

Upcoming: 18 June 15:00-16:00 BST How can mutuals innovate with a fintech mindset? In this webinar, WealthWizards—part of Royal London (UK)— will share its approach to purpose-led innovation, demonstrating how it is making guidance and financial advice more accessible and affordable. As a market-leading fintech business specialising in technology-enabled financial guidance and advice solutions, Wealth […]

Upcoming: Mutual Leaders’ Insights: a panel discussion with ICMIF member CEOs (Episode 7)

Upcoming: 22 June 15:00-16:00 BST This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the leading CEOs at ICMIF members will […]

Upcoming: Strengthening wildfire resilience: perspectives from Canadian ICMIF members

Upcoming: 8 July, 15:00-16:00 BST This webinar will explore how ICMIF members Co-operators, Gore Mutual and Wawanesa are addressing Canada’s wildfire vulnerabilities, and the complexities of providing affordable insurance, particularly for homes in high-hazard wildfire areas. Although these examples are drawn from Canada, the insights derived from them are applicable to a wide range of […]

Past webinars

How Thrivent reimagined its brand for the future

Rebranding isn’t just about a new look—it’s about unlocking a new chapter. Join us as we share how Thrivent reimagined its brand to stay true to its purpose while connecting with today’s audiences and tomorrow’s opportunities. Thrivent’s refreshed brand and new marketing tagline, “Where Money Means More™,” reinforces its deep expertise as a Fortune 500 […]

Future of insurance workforce

This webinar will address the transformative impact of digital advancements on the insurance industry from a people perspective. Attendees will gain insights from the recent Future of insurance survey  – a partnership between ICMIF and EY – as well as EY’s latest quantitative and qualitative research on latest insurance workforce trends. The discussion will include […]

Making insurance simple: Sandbox Mutual’s rebrand and CX journey

In this webinar, Rob Jones, President & CEO of Sandbox Mutual Insurance (Canada) will tell the story of how the century-old insurer rebranded from Saskatchewan Mutual Insurance Company, to Sandbox Mutual, the most ‘un-insurancy’ insurance company ever, in its quest to make insurance ‘delightfully simple’. Through rebranding, growing their digital brand presence, and listening to […]

Mutual Leaders Insights: a panel discussion with ICMIF member CEOs (Episode 5)

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the […]

From local to global how co-ops and mutuals are using innovation to build community resilience

Employees of Co-operators and Gore Mutual were invited to this joint learning session to hear about how and why both organisations are partnered with the ICMIF Foundation. Attendees heard about the collaboration between Co-operators and Gore Mutual, and learnt about the ICMIF Foundation’s Insurance Innovation Challenge which aims to help mutual and cooperative insurers scale […]

A divided world with global challenges – Macroeconomic developments and global trends

Today’s global landscape is marked by unprecedented complexity and interconnected risks, demanding informed decision-making to address far-reaching consequences. Geopolitical trends such as democracy and elections, protectionism, economic cycles, inflation, energy transitions, and military alliances shape our world. These visible shifts are intertwined with hidden forces like urbanisation, demography, and technological advancements, creating a “poly-risk” environment. […]

Strategic outlook for insurers in 2025: Driving growth though advanced technology and data capabilities

The global insurance industry is entering 2025 with familiar yet evolving challenges. Climate and cyber risks are top priorities for leaders, but they must also address rapid technological changes, geopolitical tensions, macroeconomic instability, political polarisation, new competition, regulatory scrutiny, and shifting customer behaviors. Despite these challenges, the industry has strong near- and long-term prospects due […]

Holistic balance sheet management: supporting insurers’ strategic objectives

Yuriy Krvavych, Managing Director – Risk Intelligence & Strategic Advisory, Guy Carpenter (UK) and William Gibbons, Principal – Insurance Investment, Mercer (UK) discuss how to implement holistic balance sheet management (HBSM) in order to help insurers achieve their strategic objectives, addressing the challenges and constraints posed by the current landscape and exploring efficient ways to […]

Gore Mutual’s data-driven approach to improving claims experience

An insightful webinar featuring Mikael Honore, Director of Claims Operations (Auto and Property) and Special Investigations of Gore Mutual (Canada) where he shares the company’s innovative, data-driven approach in achieving CX excellence. This webinar focuses on how Gore Mutual has taken a data-driven approach to improve its CX within their claims department. Mikael provided examples […]

Mastering liquidity: insights for mutual/cooperative insurers

Liquidity risk is increasingly in focus for many mutual/cooperative insurers. Not least because insurance regulators around the world are themselves highlighting the importance of robust liquidity risk management. Striking the right balance between holding too little – and too much – liquidity is a challenge. Join Alastair Sewell, Investment Strategist, and Simon Bartlett, Business Development […]

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