All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Upcoming webinars

Upcoming: Strengthening wildfire resilience: perspectives from Canadian ICMIF members

Upcoming: 8 July, 15:00-16:00 BST This webinar will explore how ICMIF members Co-operators, Gore Mutual and Wawanesa are addressing Canada’s wildfire vulnerabilities, and the complexities of providing affordable insurance, particularly for homes in high-hazard wildfire areas. Although these examples are drawn from Canada, the insights derived from them are applicable to a wide range of […]

Upcoming: Rethinking insurance for the AI era

Upcoming: 21 July, 15:00-16:00 BST The rapid deployment of artificial intelligence (AI) has outpaced the insurance market’s ability to address the unique risks it introduces. As organisations integrate generative and non-generative AI into customer interactions, decision-making and core operations, they may inadvertently expose themselves to a class of AI-native liabilities that traditional insurance policies may […]

Past webinars

Building community resilience through mutual microinsurance: the journey of the DHAN Foundation, India

This virtual session reflects on the impact of DHAN’s work in scaling mutual microinsurance in India supported by ICMIF members under the ICMIF Foundation’s 5-5-5 Mutual Microinsurance Strategy.  Attendees gained insights into how learnings from the first phase of the collaboration – which concluded in March 2022 – are now being applied to enhance product […]

LV= The heart of mutuality: unlocking the power of member engagement 

Mutuals exist to serve their members. That clarity of purpose is embedded in everything they do and how they work – from their values to the products and services they provide and their governance. LV= embraces that responsibility in the way it listens, engages, and responds to the people at the heart of its organisation. LV= recognises […]

UNDP–ICMIF Insurance Innovation Challenge: progress and insights from project partners

This virtual session will provide updates from the four projects currently supported by the UNDP–ICMIF Insurance Innovation Challenge (IIC), a joint initiative between the UNDP’s Insurance & Risk Finance Facility (IRFF) and The ICMIF Foundation. Launched at the ICMIF Centenary Conference in Rome, the IIC is a public–private partnership aimed at expanding inclusive insurance in […]

How Thrivent reimagined its brand for the future

Rebranding isn’t just about a new look—it’s about unlocking a new chapter. Join us as we share how Thrivent reimagined its brand to stay true to its purpose while connecting with today’s audiences and tomorrow’s opportunities. Thrivent’s refreshed brand and new marketing tagline, “Where Money Means More™,” reinforces its deep expertise as a Fortune 500 […]

Future of insurance workforce

This webinar will address the transformative impact of digital advancements on the insurance industry from a people perspective. Attendees will gain insights from the recent Future of insurance survey  – a partnership between ICMIF and EY – as well as EY’s latest quantitative and qualitative research on latest insurance workforce trends. The discussion will include […]

Making insurance simple: Sandbox Mutual’s rebrand and CX journey

In this webinar, Rob Jones, President & CEO of Sandbox Mutual Insurance (Canada) will tell the story of how the century-old insurer rebranded from Saskatchewan Mutual Insurance Company, to Sandbox Mutual, the most ‘un-insurancy’ insurance company ever, in its quest to make insurance ‘delightfully simple’. Through rebranding, growing their digital brand presence, and listening to […]

Mutual Leaders Insights: a panel discussion with ICMIF member CEOs (Episode 5)

Mutual Leaders Insights – Quarterly panel discussions with ICMIF member CEOs This ICMIF webinar series features high-level discussions with a panel of CEO and executive leaders from mutual/cooperative insurers around the world. Each of the quarterly webinars will feature a different panel, thereby showcasing insights from members around the world. These regular insights from the […]

From local to global how co-ops and mutuals are using innovation to build community resilience

Employees of Co-operators and Gore Mutual were invited to this joint learning session to hear about how and why both organisations are partnered with the ICMIF Foundation. Attendees heard about the collaboration between Co-operators and Gore Mutual, and learnt about the ICMIF Foundation’s Insurance Innovation Challenge which aims to help mutual and cooperative insurers scale […]

A divided world with global challenges – Macroeconomic developments and global trends

Today’s global landscape is marked by unprecedented complexity and interconnected risks, demanding informed decision-making to address far-reaching consequences. Geopolitical trends such as democracy and elections, protectionism, economic cycles, inflation, energy transitions, and military alliances shape our world. These visible shifts are intertwined with hidden forces like urbanisation, demography, and technological advancements, creating a “poly-risk” environment. […]

Strategic outlook for insurers in 2025: Driving growth though advanced technology and data capabilities

The global insurance industry is entering 2025 with familiar yet evolving challenges. Climate and cyber risks are top priorities for leaders, but they must also address rapid technological changes, geopolitical tensions, macroeconomic instability, political polarisation, new competition, regulatory scrutiny, and shifting customer behaviors. Despite these challenges, the industry has strong near- and long-term prospects due […]

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