All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Upcoming webinars

15 May 2024

UPCOMING WEBINAR: Setting out the blueprint for customer experience excellence

Date: Wednesday 15 May, 2pm BST (UK time) In this session, NFU Mutual (UK) will share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It will explore how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed […]

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22 May 2024

UPCOMING WEBINAR: A journey to transition to the cloud

Date: Wednesday 22 May 2024, 3pm BST (UK time) Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire […]

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Past webinars

The LB purpose is to make insurance redundant

The digital mutual: Episode 5, LB Group (Denmark) Speaker: Maria Klæstrup Jensen, Head of Process and Business Design, and Ann Kristine Krag, Head of Innovation In this series of bi-monthly webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, […]

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Emerging risks and their impact on the insurance industry

This webinar provides a holistic overview over emerging risks that are on the agenda right now for insurance companies. Whilst natural catastrophe risks and climate change are currently getting the main attention of the world’s politicians, policymakers and media, this webinar identifies all potential risks that could affect companies, regions, countries or humanity in general. […]

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Advanced analytics: Unlocking new frontiers in non-life insurance

The availability of digital data is growing exponentially as the use of sensor networks and digital platforms becomes increasingly widespread. At the same time, the ongoing development of advanced analytics capabilities affords non-life insurers the means to unlock untapped potential across the insurance value chain. By processing structured and unstructured data sources, insurers will be […]

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Building a new digital experience to meet customer needs

The digital mutual: Episode 4, Securian Financial (USA) In this series of bi-monthly webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are harnessing the power of technologies to digitise their business and integrate […]

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A mutual’s role in the future of rural insurance

In this webinar, Pete Frizzell, June McClintock and Jonathan Cleland outline how mutuality strategically advantages FMG in the New Zealand rural insurance market. They provide insights from two of their recent future-focused reports, The Future of Insurance and The Future of Farming & Growing, which were commissioned to support FMG’s strategic planning by evaluating the […]

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Digitalisation at a Belgian cooperative insurer

The impact of digitalisation is transforming the traditional insurance business model and revolutionising value creation within the industry. Insurers can no longer satisfy themselves with offering cover, they must develop ecosystems of services that offer added value to their customers. Through ecosystems, insurance can play a role in supporting compatible and integrated services and partners […]

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ERM for mutuals

Mutual and cooperative insurers fill a unique role within the wider international insurance community. Some of the oldest, largest and most secure insurers in the world are mutual – meaning owned by their policyholders. This webinar looks at how that is translated into Enterprise Risk Management objectives and practices. It explains how many practices are […]

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Leveraging the start-up ecosystem to spark innovation

As InsurTech start-up firms rapidly enter the insurance sector, their potential to disrupt the insurance ecosystem could also revolutionise value creation within the industry. In order to embrace this change, many insurers are looking to invest in or partner with start-ups to leverage the opportunities offered by emerging technologies, new business models and to gain […]

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Impact Investing: why and how?

The Co-operators began its sustainability journey in 2008 and a more recent part of that journey has been the development of its impact investing strategy. Impact investing serves to amplify the values that are upheld through The Co-operators’ sustainability strategy, while it remains as crucial as ever that the comapany delivers competitive financial returns. In […]

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Talent development with social impact: Technical Assistance opportunities through the ICMIF 5-5-5 Mutual Microinsurance Strategy

The ICMIF 5-5-5 Mutual Microinsurance Strategy aims to develop mutual microinsurance in five emerging market countries (Colombia, India, Kenya, the Philippines and Sri Lanka) to reach 5 million previously uninsured, low-income people over a period of five years. The ultimate objective being to take low-income people out of poverty through the provision of mutual microinsurance […]

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