ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.
If you would like to search the webinars by theme or topic visit this page.
Upcoming webinars
15 May 2024
Date: Wednesday 15 May, 2pm BST (UK time) In this session, NFU Mutual (UK) will share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It will explore how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed […]
Read More22 May 2024
Date: Wednesday 22 May 2024, 3pm BST (UK time) Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire […]
Read MorePast webinars
Finnish mutual LocalTapiola no longer considers itself an insurance and financial group, but a lifelong security and protection company. LocalTapiola wants to help make the everyday lives of Finnish people safer, healthier and more financially prosperous. As a result of this strategic transition, their operating model now revolves around providing comprehensive, proactive services to safeguard […]
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Climate change and extreme weather trends are recognised as key risks facing the insurance, savings and investment industry. Policymakers and regulators are scrutinising the actions of asset owners, with insurers increasingly being expected to disclose their climate-related risks and activities to support the transition to a low carbon economy. The Task Force on Climate-related Financial […]
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As the reality of climate change is becoming clearer and increased social activism is beginning to influence policy and decision making, businesses are coming under increasing pressure from stakeholders to address climate risks. In this webinar, Willis Re present the six step Willis Towers Watson Climate Change Framework as a guide to examine and address […]
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AM Best believes that innovation is becoming increasingly important to the long-term success of insurers. On 5 March 2020, AM Best released its newest criteria procedure, Scoring and Assessing Innovation, as well as a revised Best’s Credit Rating Methodology incorporating innovation as a component of its Business Profile building block. AM Best defines innovation as […]
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The digital mutual: Episode 6, HUK-Coburg (Germany) For almost 20 years, HUK-COBURG’s online-only subsidiary HUK24 AG has been a pioneer in direct, digital insurance. With more than two million customers, it is now Germany’s largest direct insurer and a top 10 motor insurer through its online-only distribution strategy. In this webinar, HUK24’s Board Member Detlef […]
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Do you find yourself surprised when your insurance customers don’t act how you might expect, especially when it doesn’t seem to be following their own best interests? Would you like to hear about some alternative, proven approaches for you to help guide your customers through the complexities of insurance products: including claims, policy administration and […]
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The economic impact of COVID-19 (coronavirus) is clearly going to be significant, with global growth in GDP for 2020 now expected to be only half that of the 3% originally anticipated (around USD 1.3 trillion dollars of lost economic activity). In this webinar, Tim Edwards and Dave Ingram of Willis Re and Robert Muir-Wood of […]
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The over-arching theme of the 2019 ICMIF Biennial Conference was “The future of mutuality”, and this drove an agenda focused on the future of the customer-owned model in insurance and how ICMIF members are creating sustainable, competitive advantage. In this webinar, three young professionals who attended the Conference in Auckland as part of the ICMIF […]
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During the 2019 UN Climate Action Summit, it was announced that Swedish ICMIF member Folksam was one of the founding members of the UN-convened Net-Zero Asset Owner Alliance. Together with some of the world’s largest pension funds and insurers, they have committed to transitioning their investment portfolios to net-zero greenhouse gas emissions by 2050. Sustainable […]
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In this webinar, ICMIF member Unipol (Italy) present how they embrace and manage innovation as part of their long-standing commitment to respond to society’s changing social needs and new emerging risks. Leithà, the innovation factory of Unipol Group, develops agile solutions and applications that extract value from data as a strategic asset to gain and […]
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