All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Upcoming webinars

15 May 2024

UPCOMING WEBINAR: Setting out the blueprint for customer experience excellence

Date: Wednesday 15 May, 2pm BST (UK time) In this session, NFU Mutual (UK) will share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It will explore how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed […]

Read More

22 May 2024

UPCOMING WEBINAR: A journey to transition to the cloud

Date: Wednesday 22 May 2024, 3pm BST (UK time) Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire […]

Read More

Past webinars

Fostering a culture of innovation

In its 2018 employee engagement survey, the word most frequently used to describe EMC Insurance Companies (USA) was “conservative.” Only one year later, the 2019 employee engagement survey results revealed that “innovative” was the most commonly used word to describe the organisation. Today, EMC is recognised as an industry leader in insurance innovation, both in […]

Read More

All things cyber – what you need to know about providing cyber insurance coverage to your clients

Cyber threats are evolving, becoming more severe as well as increasing in volume. Cyber is also hitting closer to home – with farms not far behind. The interconnectivity of technology in the office, at home (sensors and smart home technologies) and on the farm (precision equipment) has made us all potential targets. In this webinar, […]

Read More

Integrating the SDGs into business strategy

Insurance is critical to the delivery of the UN Sustainable Development Goals (SDGs) and many cooperative/mutual insurers have been leaders in contributing to environmental, social and economic sustainability. Grupo Sancor Seguros is highly committed to the UN’s 2030 Agenda and was one of the first companies in Argentina to look at how it could incorporate […]

Read More

Insurance and reinsurance wordings in a post-pandemic world

The COVID-19 pandemic will not just impact upon the insurance and reinsurance industry in terms of claims and the future products that are offered; the economic impact of the pandemic will create a more litigious environment for the industry. At such times, it is essential that policy wordings accurately reflect the insurance product that is […]

Read More

A journey of cultural development underpinned by mutual values

The mutual advantage: Episode 2, IPB Insurance (Ireland) ICMIF member IPB Insurance enjoys an advantage as Ireland’s only mutual insurance company. In late 2012, IPB embarked upon a programme of defining and developing their unique workplace culture. This webinar summarises IPB’s journey and demonstrates the advantage mutuality offers in not only being at the core […]

Read More

Digital transformation in the San Cristóbal Group

The digital mutual: Episode 7, San Cristóbal Seguros (Argentina) Speaker: Ignacio del Castillo, Business Analyst, Digital Transformation In this series of bi-monthly webinars, various ICMIF members from around the world will showcase their digital strategy and journey in the pursuit of digital transformation. In these case studies, learn how leading mutual/cooperative insurers are harnessing the […]

Read More

Attracting, retaining and developing the next generation of mutual talent

As the millennial and Gen Z generations continues to enter the workforce in vast numbers, it is crucial for mutual and cooperative insurers to position their unique business model as a factor in them being seen as “employers of choice” and to remain relevant for future generations. In this webinar, two ICMIF member organisations share […]

Read More

COVID-19: How the mutual/cooperative sector is responding in Asia and Oceania

In this webinar organised jointly by ICMIF and the ICMIF Asia and Oceania Association (the AOA), three ICMIF members from the Asia and Oceania region share their responses to the COVID-19 (coronavirus) pandemic, giving examples of various initiatives from the cooperative/mutual sector of how insurers are helping their member policyholders, ensuring the safety of employees […]

Read More

On-demand digital solutions to address unmet insurance needs

Launched in late 2018, Duuo is the digital insurance brand of ICMIF member The Co-operators (Canada), providing on-demand insurance solutions to meet the growing customer needs in the fast-evolving, digital economy. Alongside its InsurTech partner Slice Labs, an insurance platform provider supporting cloud-based, on-demand digital services ecosystems, Duuo has created non-traditional insurance products for customers […]

Read More

Emerging risks and opportunities in agriculture

MORO: Series of reinsurance webinars 2020 Modern farms use technology that improves efficiency and automates the crop production or livestock cycles. Increasingly, farmers are adopting robotics, drones, autonomous tractions, harvesters, and sensors. These technologies change the farm risk landscape. As insurers we need to develop an understanding of those risks and how we can modify […]

Read More
Scroll to Top