ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.
If you would like to search the webinars by theme or topic visit this page.
Upcoming webinars
15 May 2024
Date: Wednesday 15 May, 2pm BST (UK time) In this session, NFU Mutual (UK) will share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It will explore how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed […]
Read More22 May 2024
Date: Wednesday 22 May 2024, 3pm BST (UK time) Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire […]
Read MorePast webinars
In November 2019, the International Cooperative and Mutual Insurance Federation (ICMIF) and the United Nations Office for Disaster Risk Reduction (UNDRR) began a multi-year collaboration to help address the urgent challenge of reducing disaster risks. Specifically, the collaboration aims to identify what is needed in practical terms to enable a shift within the insurance industry […]
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In 2020, Danish ICMIF member LB Group launched a number of new features and innovations in its motor insurance offering. These included an on-demand insurance policy covering all types of car share schemes and rentals; discounted insurance cover for climate-friendly cars; and a new telematics driving app that aims to prevent traffic accidents. LB’s purpose […]
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In this webinar, Willis Re share what it is seeing in the (re)insurance market and how the sector is responding to the highly volatile external environment that we are facing as a result of COVID-19. As well as looking at the current market, and why it is important for mutual and cooperative insurers to get […]
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In the midst of the Covid-19 pandemic, innovation which utilises recent technology and flexible working is needed more than ever for cooperative and mutual insurers. In the context of the current environment, three organisations from the Asia and Oceania region share their experiences of successfully pivoting their strategies by adopting a people-first approach; implementing initiatives […]
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German mutual insurer HUK-Coburg first began experimenting with telematics in motor insurance in 2013. It launched its first telematics product in 2016, a black box solution that was only offered to young drivers in an attempt to lower their premiums. In 2019, it discontinued this offering, and launched a new telematics solution available to all […]
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Since 1974, 1CISP (1 Cooperative Insurance System of the Philippines) has been serving poor and low-income Filipinos through its member cooperatives in both rural and urban areas of the Philippines. Over the years, 1CISP has driven continuous innovation to address the ever-changing social and business needs of its members. In 2019, 1CISP introduced the country’s […]
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Fight it if you wish, but data protection and privacy regulations are here to say. More importantly they are now multiplying and spreading to jurisdictions across the globe. Once seen as the unique purview of the Europeans, data protection and privacy laws are now popping and establishing themselves in nations across Asia, Africa, the Middle […]
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The 5th Cooperative Principle highlights the important role of education in cooperative development, sustainability and resiliency. The cooperative identity in general is unique as its clearly defines and represents the common aspirations of people who work together to meet their goals and to become resilient, sustainable and future-ready. Education has a big role to play […]
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In 2020, ICMIF member MAIF became the first large company to become what is known as a “company with a mission” (société à mission) in France. This involved the inclusion of its purpose and social and environmental commitments in the organisation’s statutes. This change both reaffirmed and deepened MAIF’s mutual identity and values, which are […]
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The Co-operators is a leading Canadian-owned cooperative providing multi-line insurance and financial services. For over 70 years, it has been a business based on shared values and guided by its cooperative principles. The need for profitability is balanced with meeting the unmet needs of its members; having an impact to strengthen local communities; and building a sustainable and more prosperous society. Pursuing profit to benefit the people and communities it serves and […]
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