All ICMIF webinars

ICMIF webinars are organised exclusively for the benefit of ICMIF members, looking at current strategic issues and the latest trends impacting the cooperative/mutual insurance sector. They bring thought leadership and showcase best practice from ICMIF member organisations and prominent industry experts.

If you would like to search the webinars by theme or topic visit this page.

Upcoming webinars

15 May 2024

UPCOMING WEBINAR: Setting out the blueprint for customer experience excellence

Date: Wednesday 15 May, 2pm BST (UK time) In this session, NFU Mutual (UK) will share how, through the creation of their CX Blueprint, they have set out a vision for customer experience (CX) dominance. It will explore how this blueprint is starting to democratise CX and empower teams within NFU Mutual to make informed […]

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22 May 2024

UPCOMING WEBINAR: A journey to transition to the cloud

Date: Wednesday 22 May 2024, 3pm BST (UK time) Transitioning to the cloud represents a critical step for insurers to accelerate their digital transformation and stay competitive in the evolving insurance landscape. In this webinar, Co-operators (Canada) share their recent experience of this major technology upgrade to their P&C business as it transitioned from Guidewire […]

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Past webinars

Detecting organised fraud via social network analysis

This webinar looks at the journey that Turkish insurer Anadolu Sigorta has taken to develop a social network analysis platform to identify organised fraud cases with machine learning capabilities and datasets integration. The project was recently announced as a winner of a 2021 Celent Model Insurer award, recognising Anadolu Sigorta’s effective use of technology in […]

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Mutuality at the heart of a purpose-driven growth strategy

MAS is one of only two mutual insurers in the New Zealand market and has historically served the country’s community of health professionals. As it marks its centennial year, MAS is reflecting on where it has come from over its first 100 years, and where it is headed in the next 100 years. It has […]

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Funding innovation for a sustainable and future-proof society

In October 2019, ICMIF member Achmea (Netherlands) launched the Achmea Innovation Fund, a €100 million investment fund that will provide growth capital to promising businesses that support their cooperative identity and mission to contribute to a healthier, safer and future-proof society. The fund focuses on promising, fast-growing start-ups and scale-ups, often based on emerging technologies […]

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The SDGs: From addressing systemic risk to quantifying sustainability impact

The UN Sustainable Development Goals (SDGs) are a focus for cooperative and mutual insurers. Many ICMIF members have already aligned their business strategies and integrated thinking with the SDGs. This webinar aims to help ICMIF members in Asia and Oceania (and globally) benchmark how they are embedding the SDGs. The webinar begins by looking at […]

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Reinsurer’s approach to pricing of property risk

In the lead up to the ICMIF Meeting of Reinsurance Officials (MORO), ICMIF Supporting Member Peak Re provides insights into reinsurers’ approach to pricing of property risk. According to a recent ‘Risk and Capital Management Strategy’ survey conducted jointly by ICMIF and Peak Re, reinsurance costs are a notable focus for many mutual insurers. This […]

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Impacting the Sustainable Development Goals through mutual microinsurance

A 2019 report, Mutual microinsurance and the Sustainable Development Goals: an impact assessment following Typhoon Haiyan, by The University of Cambridge Institute for Sustainability Leadership (CISL), explored how mutual microinsurance, enabled by adequate regulation, can contribute to the United Nations Sustainable Development Goals (SDGs) by increasing the protection and resilience of low-income communities. The report […]

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Exploration vs exploitation: Innovation in subscription-based insurance models

In 2020, P&V (Belgium) launched a new on-demand and subscription-based bicycle insurance product, Vélo, the first of its kind in the Belgian market. Referred to by many as the “Netflix for insurance”, this unique offering combines some of the successful characteristics of the leading subscription-based streaming platform with the cooperative DNA of P&V. This webinar […]

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Unlocking success in core system implementation as part of a digital transformation journey

Wawanesa’s award winning, Strategic Systems Renewal (SSR), was an enterprise-wide digital strategy transforming the way their P&C companies serve its customers and broker partners. This 10-year journey covered the entire insurance value chain with Guidewire’s InsuranceSuite at its core. Despite hurdles and challenges to implementation along the way, the completion of SSR has positioned Wawanesa […]

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Helping navigate your InsurTech journey

Investment in insurtech reached new heights in 2020. ‘Tech-first’ insurers continue to unlock new opportunities across the entire value chain and are growing at rates that make them increasingly difficult to ignore. And insurers, of all stripes and sizes, continue to pursue their digital transformation agendas with varying degrees of success. These are just a […]

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Driving the shift to a circular economy through prevention and sustainable claims management

The efficient use of resources is one of six target areas that underpins Folksam’s integrated sustainability efforts, with measurable objectives directly linked to the UN Sustainable Development Goal for responsible consumption and production (SDG 12): one of the six SDGs that Folksam focuses on. By promoting the development of circular economy and minimising the consumption […]

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